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  1. #1
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    My ($237.60) commission sale reversal
    Oh,I can't stand any more.
    My biggest sale,and the biggest reversal sale.
    New year joke.
    I didn't tell anybody this time,but it reversal fininally.

  2. #2
    ABW Ambassador Nature Boy's Avatar
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    who reversed it?
    Scott
    If you can't dazzle them with brilliance, then baffle them with bulls#!t
    Don't tell me that you'll do it... SHOW ME.
    Just because everyone else is drinking it is no reason for me to drink the KOOL-AID.

  3. #3
    Member Chocolate_Chicken's Avatar
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    Wanna trade?

  4. #4
    Moderator Nabz's Avatar
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    99% chances are, such a big commission sale will reverse, i have had many sales commission over 200$ , almost all of them got reversed.

  5. #5
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    there was a merchant once at cj that's converting very well but you can clearly see that 99.99% of all commish above a certain amount are being reverse.

    though i was earning money from them, for some reason i felt great when they split from cj. last time i checked, they went indie, but i didn't sign up. if i can't trust them here at cj, the more i can't trust them now that they have control over their program. and their current TOS says you can't use your links to purchase, which is of course the only way you can check if they are honest or not.

  6. #6
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    Question: what is a reversal? I assume it's when you think you have a commission and then find out that you don't. If so, are there other reasons besides the customer returning the product?
    Thanks,
    J.

  7. #7
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    It's invalid credit card, don't want to tell the merchant name, I believe it's not his fault.It's not a bad merchant.But first time so big sale for this merchant.

  8. #8
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    ..thanks alvin..sorry to hear it..

  9. #9
    The slot machine that IS paid! Billy Kay's Avatar
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    Each merchant type has their own standard size sale.

    For example,, Merchant A always seems to be $40 a sale - for YEARS. Occasionaly a $15 sale, occasionally a $300 sale.

    When a sale is made for an abnormally high amount, like $4,000, it IS possible to be legit - maybe the coach of a soccer team bought one for all his players - but of course, this is rare.

    It could be a mistake by the merchant or the network - which also happens. There's many posts here of merchants testing links and making test orders, and if you're cookie was on their computer, it inadvertantly showed up as your sale.

    But in my experience, there really high orders are always a credit card problem.

    Always ask the merchant about it (I ask as soon as the sale is posted), and don't spend the money in your head for 2 months.

    Somewhere on ABW is a post where I had a quarter million dollar commission reverse. We all had fun posting what we would do with that much money, but we also knew it would be reversed.
    Last edited by Billy Kay; January 12th, 2006 at 10:06 AM. Reason: I'm typing - it's only 6AM - 'nough said

  10. #10
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    OK,this time,linkshare side.
    I catch another big fish for me.Might be big shoes in the water.
    Don't know when they are going to be reversal.
    this fish is total $95 commission, and I knew what they bought this time.Just one item,expensive item.Is it going to be fault credit card again?

  11. #11
    notary sojac Herb ԿԬ's Avatar
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    Cool
    here's hoping for you

  12. #12
    Web Ho - Design B!tch ~Michelle's Avatar
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    I had a commission of $261.09 reversed yesterday too. I was really disappointed because I just recently added this merchant and I was excited to have such a great sale so soon. I had other ok sales with them too that are locked now so I guess I will be getting that, but not the biggie.

    Reason for reversal - Invalid Credit Card. The sale was generated the 19th of December.

    Wonder if it is the same merchant? Initials are AH?
    ~Michelle
    "All I ask is a chance to prove that money can't make me happy."
    "Work to become, not to acquire." -- Confucius

  13. #13
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    Quote Originally Posted by ~Michelle
    Wonder if it is the same merchant? Initials are AH?
    Not the same merchant,Mine is FRA..
    Maybe some buys used too much money on holiday,now using invalid credit card?

  14. #14
    Web Ho - Design B!tch ~Michelle's Avatar
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    Could be, or stolen cards...
    ~Michelle
    "All I ask is a chance to prove that money can't make me happy."
    "Work to become, not to acquire." -- Confucius

  15. #15
    Analytics Dude Kevin's Avatar
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    :fingers crossed:
    Kevin Webster
    twitter: levelanalytics

    Kayak Fishing
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  16. #16
    Moderator BurgerBoy's Avatar
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    Some Merchants don't want to pay you when you get a real big commission on a sale - so - they lie and always say invalid credit card so they can steal from you and not pay you the commission that they owe you.

    I've had it happen to me many many times.

    Vietnam Veteran 1966-1970 USASA
    ABW Forum Rules - Advertise At ABW

  17. #17
    Canadienne extraordinaire Susan's Avatar
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    I have a question - how is it possible to track an invalid credit card transaction? From what I recall, the code would be placed on the 'confirmation' page, that's when the credit card is authorized for the sale. If it didn't make it through, it would be on a separate page notifying the visitor of the decline...so, how could this happen?

    Unless it is all done manually? So any transaction good or bad would reflect in the reporting...
    Susan Arts
    Senior Vice President, Marketing
    Moxy Media

  18. #18
    Moderator BurgerBoy's Avatar
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    I've had commissions reversed two to three weeks after they showed up in my reports due to invalid cc.

    Duh - Aren't credit cards either good or bad immediately when you try to use them???

    We all know that it doesn't take a merchant two to three weeks to find out that a credit card is bad.

    They know it is bad when the customer tries to pay with it and I'll bet they sure never shipped the product if the credit card was refused as bad.

    And if the sale was never completed at the merchants site because of a bad credit card - it would never show up as a commission on our reports because the transaction was never completed.

    Right ??????

    All we ever hear about is black hat affiliates.

    What about black hat merchants. There are plenty of them out there too.

    Vietnam Veteran 1966-1970 USASA
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  19. #19
    Moderator MichaelColey's Avatar
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    Sometimes you'll know right away if a credit card is bad. Other times, you don't know until the customer disputes the charge or reports their card as stolen.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  20. #20
    Moderator BurgerBoy's Avatar
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    Quote Originally Posted by MichaelColey
    Sometimes you'll know right away if a credit card is bad. Other times, you don't know until the customer disputes the charge or reports their card as stolen.
    How offen does that happen (percent wise).

    Yet it always seems to happen with some of the same merchants 100% of the time on all big commissions that are due you from that merchant.

    Doesn't that seem a bit strange to you ??

    I manage an off line business that takes hundreds of credit cards a day and so far we have never had a charge disputed or been notified that a card is stolen.

    Is there a difference with online sales??

    Vietnam Veteran 1966-1970 USASA
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  21. #21
    Moderator MichaelColey's Avatar
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    No, what you're describing certainly sounds fraudulent.
    Michael Coley
    Amazing-Bargains.com
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    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  22. #22
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    I believe if you are a drop ship affliate,you may know what happened.
    I have one merchant, I got two big sales , both around $90 commission, I track the clicks, and found it's the same customer bought something on the first or second day of the month.After cookie expired, that big sales never came back.
    so,that merchant got that customer,I believe that customer will buy something every month.
    and two customer contacted me, they want wholesale, asked me for catalog,but I really don't have.
    so,sometimes I believe some wholesale customers could buy something.
    If merchant reversal that kind of sales,it's really unfair for us.

  23. #23
    The slot machine that IS paid! Billy Kay's Avatar
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    how is it possible to track an invalid credit card transaction
    That's just one of the generic reversal codes merchants have to choose from on networks - like CJ - but it MEANS more then invalid.

    Some merchants also use AVS - besides having the cash in their account, the billing address must match with what is on file with the issuing bank.

    A merchant will "hold" the sale and try calling the customer to confirm. If the customer doesn't return the call, the merchant cxl's the sale and chooses the "Invalid CC" option in the merchant interface.

    Another example: enough money in account, AVS passes checks, but sale looks suspicious - it's being shipped to someone else in another country for example. Even though the customer gets an order confirmation, you get a sale - the merchant decides it's too risky - and again, they choose the Invalid CC option.

    Happens to me all the time on my non-affilliate site. Just today, I got a sale that didn't pass AVS check - the customer lives in Belarus - but is shipping to someone in Florida. This customer has already rec'd an email order confirmation, but I may decide it's too risky.

  24. #24
    Member Kevin Collier's Avatar
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    and as always....... this is common knowledge.. but, since merchants know this can happen and affiliates know that this is possible.. it is always possible that merchants can skim commissions knowing that affiliates know that BIG commissions and Questionable commissions are just that... questionable. So, if they choose, they can skim the commissions because they know that the affiliate will think that the commission was questionable in the first place. This happens ALL THE TIME with adult, casino and pharmacy affiliate programs where the commissions are very high and so the stakes are rediculously exorhbinant. I truly believe that the skimming happens on a lesser level in ALL affiliate programs whether they are in house or though a system such as CJ, Linkshare, BeFree, SAS, etc.

    Hold a sale, extend commissions, reverse due to "invalid credit card"..etc.. They all have ways to take our commissions and turn them into added profits for themselves.

    The key is to find the programs that are (or seem to be) honest.

    Good luck with that
    :warning: If we don't get some cool rules ourselves.... pronto... then we'll just be bogus too..

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