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  1. #1
    Plazan Merchant Neil's Avatar
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    Shareasale Newsletter probs, Brian.
    Brian.
    i am getting 30-35 bounced emails
    from my affiliate news letter
    can you explain ,
    its not like they left the program
    a good few of these are active affiliates ?.
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  2. #2
    What's the word? Rhia7's Avatar
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    I received my e-mail

  3. #3
    Plazan Merchant Neil's Avatar
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    Thanks Rhia
    I know most of them went through,
    but around 35 never.
    i always thought that shareasale had to have a contact
    email for affiliates , or you never got in ??.
    and i assume thats the same email address that they use to
    forward affiliate newsletters.
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  4. #4
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by Neil
    i am getting 30-35 bounced emails from my affiliate news letter
    can you explain...
    I remember this issue brought up some time ago, Neil. I still have around 40-50 bounce-ups every time I send my newsletter out...

    Geno

  5. #5
    AM Navigator Geno Prussakov's Avatar
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    Found the thread I was referring to. Here's where you can find it:

    http://forum.abestweb.com/showthread.php?t=64867

  6. #6
    Plazan Merchant Neil's Avatar
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    Mmmm.
    Interesting read..
    i still have concerns that affiliates are not getting
    important information ,
    and its not through there choice .??
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  7. #7
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by Neil
    Mmmm.
    Interesting read..
    i still have concerns that affiliates are not getting
    important information...
    Try contacting them by other means. That may help...

    Geno

  8. #8
    Outsourced Program Manager Jorge - SHOPiMAR's Avatar
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    Question
    Neil, Geno,

    > I remember this issue brought up some time ago

    Me too. Back then I said I only had few emails bounce, well now I am getting too many. Just 2 days ago an afiliate joined, then same day he requested datafeed access. I approved him same day for access, then I sent him an email saying he was approved for FTP, the email he has which also matches the site he signed up under, bounced back to me instant, like a you know what.

    Now, if this affiliate bounced the FTP email he also probably did not get the welome email either, or maybe even approval emails from other merchants. Strange, very strange. Some valuable info being missed.

    Question is, how to fix it, or do some affiliates just do it on purpose, are they even aware or what else can be done or the heck with it, and just move on.

    Example, suppose I send an email to an afiliate direct telling him that I want to bump his commission and want to give him a bonus if he makes just 2 more sales, I contact affiliate to let me know when he makes the sales, but he never replies to me or says anything becasue his email bounced. What next? This is an actual case I tried to contact someone but they never replied or anything or even a thank you for the bonus or bump.

    He's received the $ cash, commission bump and probably wondered why. But I have not been able to contact him even through site or whois, etc.


  9. #9
    Plazan Merchant Neil's Avatar
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    I also noticed that i approved an affiliate at shareasale then
    i got a bounced email from that domain address..??
    i dont know whats going on !!.
    Maybe Brian should look into this.
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  10. #10
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by jrami
    Example, suppose I send an email to an afiliate direct telling him that I want to bump his commission and want to give him a bonus if he makes just 2 more sales, I contact affiliate to let me know when he makes the sales, but he never replies to me or says anything becasue his email bounced. What next? This is an actual case I tried to contact someone but they never replied or anything or even a thank you for the bonus or bump.
    All of this sounds all too familiar, Jorge...

    Maybe they (affiliates) should leave their phone number on the application form too. Would that fix it? Would affiliates be more hesitant to fill out an application requiring a phone number to be left?

    Just a thought.

    At least, then we would know how to get in touch with them.

    Geno

  11. #11
    Resident Genius and Staunch Capitalist Leader's Avatar
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    Quote Originally Posted by Geno - RussianLegacy
    All of this sounds all too familiar, Jorge...

    Maybe they (affiliates) should leave their phone number on the application form too. Would that fix it?

    Just a thought.

    At least, then we would know how to get in touch with them.

    Geno
    That'd only help if you could see the number.

    The only times I see the email addys, is when they bounce, or the aff writes me directly...
    How are you getting to see them? Is it on the details screen, and I've just missed it?

    Would affiliates be more hesitant to fill out an application requiring a phone number to be left?
    Nah, other networks ask for it and I sign up anyway--just don't expect people like me to actually turn the phone on long enough to get your message (or respond to voice mail)!

    If I actually picked the infernal thing up just because it rang, I might be more leery about letting merchants have it...
    There is no knowledge that is not power. ~Hemingway

  12. #12
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Neil,

    The post that Geno referred to is a good one to read because it contains a description of what we do to verify an email address. In the end, there is - however - little we can do about an affiliate who may change their address, block the email due to spam filters, etc...
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  13. #13
    Plazan Merchant Neil's Avatar
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    Mmmm..
    I read that thread.
    Though i cant see the point of signing up for a program.
    then blocking emails before you have been accepted.??
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  14. #14
    AM Navigator Geno Prussakov's Avatar
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    I wondering another thing: does anyone else think a phone contact with an affiliate would be useful in situations like this?

    Geno

  15. #15
    Plazan Merchant Neil's Avatar
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    just happening in another thread
    http://forum.abestweb.com/showthread.php?t=69172
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  16. #16
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by Geno - RussianLegacy
    I wondering another thing: does anyone else think a phone contact with an affiliate would be useful in situations like this?

    Geno
    NO!

    I personally hate to be contacted by phone unless the person is an immediate member of my family, a friend, or a lover who wants to take me out to dinner to a really romantic restaurant.

    I think the bounced e-mails are a way of saying they don't wish to be contacted.


    Any man who would like to take me to dinner, please e-mail me first

  17. #17
    ABW Veteran Mr. Sal's Avatar
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    Neil,

    I didn't get your email, all I got was this:
    I know i am not going to be able to kick your in-active butt into gear ,
    so i would`nt even think of trying.
    From some Cypriot, Cypriote or Cyprian guy with glasses.

    How do I know he wears glasses?

    Well, he uses small text and sells Plazan.





    ...

  18. #18
    ABW Veteran Mr. Sal's Avatar
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    Any man who would like to take me to dinner, please e-mail me first
    You better set your spam filter up after that comment!

    ...

  19. #19
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by Rhia7
    NO!

    Any man who would like to take me to dinner, please e-mail me first
    Uh-oh.... I was about to ask you out, Rhia... But now.......

  20. #20
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by Geno - RussianLegacy
    Uh-oh.... I was about to ask you out, Rhia... But now.......
    Your wife walked in the room?

  21. #21
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by Rhia7
    Your wife walked in the room?
    EXACTLY!!

  22. #22
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by Geno - RussianLegacy
    EXACTLY!!
    I hope you your surf the Internet with Firefox's tab browsers (we want to keep the dinner dates clandestine)

  23. #23
    Plazan Merchant Neil's Avatar
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    I know i am not going to be able to kick your in-active butt into gear ,
    so i would`nt even think of trying.
    OI !! ....lol
    you would be surprised at the positive response i got
    by the way i am Scottish, living in cyprus.

    that phrase will go into AM handbooks around the globe..
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  24. #24
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by Neil
    by the way i am Scottish, living in cyprus.
    That sounds good to me
    If I'm ever in Cyprus ... until that time ... remember to use the Firefox tab browsing in case anyone walks into the room

  25. #25
    Full Member amanda_mytights's Avatar
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    Neil,

    Where are you from in Scotland? My lad is from Aberdeen.

    Amanda

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