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  1. #1
    Newbie
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    January 18th, 2005
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    Question Discontinued Products on Datafeeds
    A question for affiliates concerning discontinued products on datafeeds...

    Currently when we discontinue products, we leave the items on our datafeed for a while but change the status field from "instock" to "cancelled". On top of that, we also remove the description and any custom fields, but temporarily leave the link to the product & it's pics as they are. We continue to leave the product page active for about 6 months (in the event that an affiliate still has links to that page) with a note that the product is no longer available.

    However, I've noticed that some datafeed affiliates show the discontinued/"cancelled" products on their site, even after updating to the latest datafeed. Apparently, the Status Field being marked as "cancelled" doesn't make a difference with some affiliates.

    What is the general preference for handling the discontinued items? Would you prefer that the item is completely removed from the datafeed immediately? Or is the preference to continue to leave the item using "cancelled" in the Status Field for a while before completely removing the product from the datafeed? Or is there another preference that I have overlooked?

    Thanks!
    Bart at <A HREF=http://www.modernartisans.com>Modern Artisans</A>... Artful Living for Home, Garden & Soul.
    <A HREF=https://shareasale.com/shareasale.cfm?merchantID=4349>Shareasale Affiliate Program</A>

  2. #2
    Moderator MichaelColey's Avatar
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    January 18th, 2005
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    The problem is that every single merchant seems to do things a different way. Personally, I really like your way. (Others may not--many seem to prefer the item to just be removed.) But unless affiliates look really closely at your datafeed, they won't know that you put "cancelled" in the status field for discontinued products.

    You might also want to showcase some similar products on the page. That would at least give a potential for some sales.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  3. #3
    Internet Cowboy
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    January 18th, 2005
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    4,662
    If it is discontinued, remove it from your feed.


  4. #4
    Newbie
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    February 15th, 2006
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    Quote Originally Posted by UncleScooter
    If it is discontinued, remove it from your feed.
    100% agreed. It is far FAR easier to have the database verified against the feed to delete products from the dbase that are no longer present in the feed.
    My site is 100% automated and if the product isn't in the dbase, it doesn't get shown on the site.

    I understand your reason for keeping products onn your site labelled as discontinued, but as an affiliate handling many many 1000s products from many retailers/resellers I cannot make any room for have a "catch net" for the tiny minority of people that may have clicked on a stale link somewhere in cyberspace.

  5. #5
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    January 18th, 2005
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    Thanks for the info!
    Bart at <A HREF=http://www.modernartisans.com>Modern Artisans</A>... Artful Living for Home, Garden & Soul.
    <A HREF=https://shareasale.com/shareasale.cfm?merchantID=4349>Shareasale Affiliate Program</A>

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