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  1. #1
    Moderator MichaelColey's Avatar
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    Synergy Analytics Down Again?
    I'm trying to run a Revenue Report on Synergy Analytics, but it basically just hangs after the "Select a network" prompt. (The next prompt should be to select the merchant.) The first time, I let it sit there 10 minutes and never got the next prompt. I hit "Next Prompt" again and waited a few minutes. Nothing. Then I started over from the beginning. It hung in the same place.

    I sure will be glad when the Beta is over.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
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  2. #2
    ABW Ambassador Ron Bechdolt's Avatar
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    Quote Originally Posted by MichaelColey
    I sure will be glad when the Beta is over.
    Oh, you are too funny! And so optimistic, too. It's been in Beta going on 14 months now. What makes you think it will ever be out of beta?
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  3. #3
    Moderator MichaelColey's Avatar
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    They'll be removing the Beta designation once they have some redundancy in place and they take down the old reports (both of which will likely happen this quarter).

    In my mind, it'll still be Beta until it's fast, reliable, and usable.
    Michael Coley
    Amazing-Bargains.com
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  4. #4
    ABW Ambassador LinkShare Moderator's Avatar
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    Michael,
    We are currently experiencing some performance problems with SynergyAnalytics due to heavy data loading. The ETA is 2/22/2006 at 12:00am.
    Ranae

  5. #5
    Moderator MichaelColey's Avatar
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    Are we going to experience these types of problems when it's out of Beta?
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  6. #6
    ABW Ambassador LinkShare Moderator's Avatar
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    Michael,
    I canít promise that there will not be problems with SynergyAnalytics when it comes out of beta. Because it is still in beta, we can address problems like the reports being slow when data is loading.

    You might want to limit the timeframe you are looking at or use the date range from the top of the SA page. Reports should be running at normal speed by tomorrow morning.
    Ranae

  7. #7
    Moderator MichaelColey's Avatar
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    I've already tried running a report for as little as one day. It's still taking several minutes.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

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