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  1. #1
    AM Navigator Geno Prussakov's Avatar
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    Brian!!
    Brian,

    Sorry that I have to post this here, but I've e-mailed both you personally and to the general SaS e-mail address and am getting nowhere with these e-mails (no replies)... Yesterday - after receiving Michael's e-mail - I anounced that FJB's (merchant ID: 9576) datafeed is up and ready for affiliates to use. Later that day I found out from affiliates that are members of ABW that it is NOT up. All throughout the day I keep getting messages like this:

    -----------
    I joined your program at shareasale, but I cannot find your datafeed.

    Is it still up and running with shareasale?

    Thanks for your time and consideration. I appreciate your help.

    -----------

    I am telling everyone "we're working on it". Yet, I am not sure we are... Are "we"?

    Many thanks in advance for your prompt attention to this matter, Brian.

    Geno

  2. #2
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Geno - The datafeed is up and available to affiliates... I think the problem was that your datafeed was new (first time submission) and our scripts pick up new feeds at certain times of the day. Anyhow, i'll work on that - but in the meantime the feed is up and available.

    I got your email last night also... but it was 2AM in Chicago
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  3. #3
    Action Jackson - King of the World
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    still not showing in my list of ftp files here

  4. #4
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by jackson992
    still not showing in my list of ftp files here
    You are approved for FTP access, Jack. Should show...

  5. #5
    AM Navigator Geno Prussakov's Avatar
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    Having said that, I do see that we're up in the Datafeeds list now:



    That's good. Thank you, Brian!

    QUESTION 2: What should I do with the two affiliates that have already been approved for datafeed access (Jack above is one of them) and don't see the feed?

    Geno

  6. #6
    Pimp Duck popdawg's Avatar
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    slap em with a trout till they see feeds.



    jack
    ================================================================
    Been away, now I'm back. Not as much, but I'm back & starting from scratch. Where I was, was fantastic. Where I am now, less so. Things have changed, become harder. So have I. Game ON!!!
    ================================================================

  7. #7
    Member Chocolate_Chicken's Avatar
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    Or a corn stalk, in Jack's case.

  8. #8
    Resident Genius and Staunch Capitalist Leader's Avatar
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    Jack--try clearing your cache...

  9. #9
    AM Navigator Geno Prussakov's Avatar
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    Is it working yet, Jack? Did "Leader"s suggestion help?

    Geno

  10. #10
    Action Jackson - King of the World
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    No I mean it's not in my list of ftp files on the server.

  11. #11
    AM Navigator Geno Prussakov's Avatar
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    Too bad. I guess, the ONLY person that can help us here is BRIAN.

    Brian?!

  12. #12
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by jackson992
    No I mean it's not in my list of ftp files on the server.
    Jack, PM me your affiliate ID once again. I need it for SaS to look into it!

    Looking forward to hearing from you soon.

    Geno

  13. #13
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by jackson992
    No I mean it's not in my list of ftp files on the server.
    Jack,

    I've just received an e-mail from SaS saying:

    I found the problem. Have the affiliate try again and let me know if he
    still has trouble.


    Let me know if everything works now, Jack!

    Geno

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