Results 1 to 5 of 5
  1. #1
    Newbie
    Join Date
    January 21st, 2005
    Location
    Stafford, England
    Posts
    16
    Merchant account balance refund
    Dear Brian,

    I have been trying to contact both yourself and support via email for the last week but with absolutely no reply.

    My program on your network was terminated 60 days ago, and I was told that my merchant account balance would be refunded on March 1st. I have so far received nothing.

    Whilst the amount that you owe may seem small it is important to me and even if there is a system delay or the procedure would normally take longer than 7 days all I want is a reply and some information about when I can expect my money. After all, the reason I am posting here and have been trying to contact you by email is because I do not wish make international telephone calls that will ultimately cost a significant proportion of the balance!

    Please check your email for my comminication with you "Re: Merchant account balance refund", and I look forward to your reply. Unfortunately I do not yet have access to ABW sticky mail, but my merchant login to ShareASale.com is the same as I my user name here in order for you to find my contact details.

    Many thanks,
    David.

  2. #2
    Super Sh!t Stirrer SSanf's Avatar
    Join Date
    January 18th, 2005
    Posts
    9,944
    Well, check your mail, today. It often takes this long for affiliate checks to get processed and arrive in the mail box. I assume international will take longer.

    You are kind of jumping the gun a bit here.
    Comments are opinion unless otherwise noted. Remember, pillage first. Then burn. Half of all people in the world have IQs under 100. You best learn to trust ol' SSanf!

  3. #3
    Newbie
    Join Date
    January 21st, 2005
    Location
    Stafford, England
    Posts
    16
    Hi,

    Thanks for your reply. I don't think I am jumping the gun, as all I would like to know is by what meachanism and by when I should expect your refund, as it was not received by the mechanism I was expecting (PayPal credit) on the date I was expecting (1st March).

    If it's a check payment by snail mail that's fine; but that's all I want to know.

    Thanks,
    David.

  4. #4
    ABW Founder Haiko de Poel, Jr.'s Avatar
    Join Date
    January 18th, 2005
    Location
    New York
    Posts
    21,609
    David,

    FYI - SaS does not use Paypal in any maner.
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  5. #5
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,657
    David,

    Your refund is in process... I apologize for the confusion, it had been in the queue to process I believe it was late last week when we got your email mentioning "PayPal" as a payment method... Support wanted to check with me to see if I had any special arrangement (as we do not use PayPal for payments out) with you on it, which I did not believe I did.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  6. Newsletter Signup

+ Reply to Thread

Similar Threads

  1. Account Balance
    By HardwareGeek in forum Search Engine Optimization
    Replies: 2
    Last Post: August 13th, 2005, 09:13 PM
  2. Negative Account Balance
    By Chris - AMWSO in forum Commission Junction - CJ
    Replies: 7
    Last Post: March 21st, 2005, 01:59 AM
  3. Account Balance Messed Up
    By Nova in forum Commission Junction - CJ
    Replies: 2
    Last Post: January 11th, 2005, 05:39 PM
  4. Account balance
    By blizz93cw in forum Google Affiliate Network - GAN
    Replies: 2
    Last Post: June 6th, 2003, 02:39 AM
  5. Refund pending for your AdWords account
    By Haiko de Poel, Jr. in forum Midnight Cafe'
    Replies: 1
    Last Post: March 4th, 2003, 07:07 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •