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  1. #1
    Moderator Nabz's Avatar
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    A new zappos problem at CJ end
    I logged into my account 1:00 today everything was normal, then I logged in at 1:55 and there was $1,500 increase in balance, I checked for sales, but there was no sales reaching such amount.
    I check the Tranasction report main page, what I see is $1,432.53 commission from zappos as commissions paid by zappos & $1,432.53 commissions locked to be paid. Cj forgot to remove locked commissions, now my balance is "$1,432.53 + $1,432.53 + Other Stores" do any once see similar problem or should I notify Cj or Zappos?

  2. #2
    15 years and counting
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    During the period between the 10th to the 20th there's weird things going on in CJ land.
    They have a synch problem in their reporting and everything is screwed up. Eventually, it will go back to normal after a while.
    Yes, I've seen the same kind of problems with different merchants. Just wait a few days before contacting them, the time for their system to synchonize.

  3. #3
    ABW Ambassador Airstrip's Avatar
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    MIne Is Messed up too!
    Yesterday, the reversals were deducted from the locked commissions which was correct. Today, however, they have deducted that same amount from March's commissions and put those in the locked position and added it to the commssions to be paid..

    Yikes!!!

    Zeus, I hope you are right and all this crap will equilibrate, synchronize, and settle down..
    The best things in life are not things at all...

  4. #4
    Moderator Nabz's Avatar
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    Lets wait and watch as we always do.

  5. #5
    Moderator Nabz's Avatar
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    My balance is back to normal now, I hope to get paid on time.

  6. #6
    ABW Ambassador Airstrip's Avatar
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    Mine is still out-a-whacK
    Quote Originally Posted by nabeelk
    My balance is back to normal now, I hope to get paid on time.
    It's good to know things are happening.. My bal at the top is correct. It's the break-down that is messed up...
    The best things in life are not things at all...

  7. #7
    Member ripe's Avatar
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    January 18th, 2005
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    Quote Originally Posted by nabeelk
    Cj forgot to remove locked commissions ... do any once see similar problem or should I notify Cj or Zappos?
    CJ do not use DB triggers for real time "moving" money between subaccounts.
    As result of this, You and all other publisher, from time to time temporary see "wrong" balance.

  8. #8
    Member Chocolate_Chicken's Avatar
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    From what I see, additional reversals for January 2006 transactions were also added today.

    So what is the reversal rate now? 50%? 60%?

  9. #9
    Member Chocolate_Chicken's Avatar
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    Example:

    Sale posted: 25-Jan-2006
    Reversal posted: 10-Feb-2006 (returned merchandise)

    But EVENT DATE: 15-Mar-2006 19:23 PST

    Soooo......(in light of the "event date") are these reversals just getting processed today (did not get processed last month), or are they getting deducted from our balance a second time?

  10. #10
    Member ripe's Avatar
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    Quote Originally Posted by Chocolate_Chicken
    But EVENT DATE: 15-Mar-2006 19:23 PST
    This is simple bug on 'Action Detail' pages.
    Please ignore it or report this bug to CJ.

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