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  1. #1
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    Recently we had an unexpected power outage and when I restarted the computer IE said it was rebuilding the directory. :eek:
    This gave me a brand new empty inbox and no sign of the old one. I finally found the old one, but have no idea of how to restore the messages it contains. Help at MS was not much help.
    How do I get these messages back as viewable? :confused:

  2. #2
    Master of Design AlexBet's Avatar
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    There is an option "import/export" in Outlook. Try that. [img]/infopop/emoticons/icon_wink.gif[/img]

  3. #3
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    My message should have read Lost OE inbox. Sorry.

    I tried the import/export but it gives an error message saying "No messages can be found in this folder, or the file is in use by another program." I have tried moving the inbox file elsewhere, no luck. I have tried renaming and moving, no luck. (All of these where suggestions from the MS Tech Help screen).
    I even tried importing into Netscape Communicator (not suggested by MS [img]/infopop/emoticons/icon_biggrin.gif[/img] ), but again nothing :mad:
    Has anyone else had this happen?

  4. #4
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    Workerbee,

    Search for the Files!

    Start -> Find -> Files or Folders

    enter "*.dbx" without the ""

    Then write down where they are!

    Then open OE import using location, if that does not work,

    In OE go to Tools, select options and click the Maintenance Tab, click on the "store Folder" Change that to be where your *.dbx files are.

    Now if you have no .dbx files ... that is a different story!

    Good Luck!

    Haiko

  5. #5
    Master of Design AlexBet's Avatar
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    Workbee,

    When I said import the messages I thought you knew where they are located at. Here is a list of folders for different OSs where the OE mail messages should be stored. You point to that folder to import the messages.

    Windows 98: drive:\Windows\Application Data\Microsoft\Outlook

    Windows Me: drive:\Windows\Application Data\Microsoft\Outlook

    Windows 2000: drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook

    If the messages are not there and you don't have a back up some where else, well, I guess you can't do anything about it.

  6. #6
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    Maybe I'm not being clear. I do know where the files are. The problem is that OE made a new inbox named Inbox(1).dbx which it is now using as the main inbox instead of Inbox.dbx
    The rest of my mail folders remained untouched. Trying to import has been unsuccessful and changing the "store folder" location will not change what Inbox OE wants to use, will it?? :confused:

  7. #7
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    WorkerBee,

    Make sure that Inbox.dbx and Inbox(1).dbx are in the same directory, delete Inbox(1).dbx, then rename Inbox.dbx to Inbox(1).dbx that is the easy answer.

    Haiko

  8. #8
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    Well, wasn't that deceptively simple! :rolleyes:
    I kick myself for not figuring that out myself. [img]/infopop/emoticons/icon_redface.gif[/img] Thanks!

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