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  1. #1
    Newbie
    Join Date
    January 17th, 2005
    Posts
    9
    Hi,

    Today I really have to post a question.

    An advertiser reversed my leads with stupid reason. The kind of reason you could imagine... :mad:

    That is OK, we know advertisers do this all the time, I just stop using them. The problem is my account is now showing "NEGATIVE BALANCE" because of this advertiser. I still have other advertisers and no way it'll show negative balance. I ask CJ using the "ask a question" (Even Todd suggest this but anybody reading? http://www.abestweb.com/cgi-bin/ubb/...f=17&t=001412) AND you guess right, nobody answer my questions. I post 3 questions for 2 weeks and still no reply!

    This is my sample earnings in July:
    Advertiser-A 10 leads $10.00 actual $10.00
    Advertiser-B 20 leads $20.00 reverse $20.00
    Advertiser-C 5 leads $5.00 actual $5.00

    If advertiser-B cheat and reverse all my leads, I should have $10+$20+$5 - $20 = $15

    This is what CJ balance shows $10+$0+$5 - $20 = -$5 :eek:

    CJ flag $0 to the earnings reversed and double deduct $20 at the end of the month! Because of this, I did not get my July pay check and my Cj account still shows NEGATIVE! Todd, is this a bug or did I miss something here?


    By the way any E-MAIL or real person I can contact within CJ? I don't know what you all think, I hate to wait especially with no-reply or cut-and-paste reply. :mad:

    [ 08-21-2002: Message edited by: Better Career ]

  2. #2
    ABW Ambassador
    Join Date
    January 17th, 2005
    Posts
    2,279
    [edited because I'm working on 4 hours sleep and think I may have screwed up the math... not sure, but it's possible, lol]

    [ 08-20-2002: Message edited by: Cedric ]

  3. #3
    ABW Ambassador
    Join Date
    January 17th, 2005
    Posts
    2,279
    Had you already been paid the $20?

  4. #4
    Newbie
    Join Date
    January 17th, 2005
    Posts
    9
    I have not been paid $20 since this is the first week I promote this ad, they reverse the same month, and I stop promoting them the same month. Everything in July.

  5. #5
    Newbie
    Join Date
    January 17th, 2005
    Posts
    9
    Hello? Todd @ CJ, I saw you came in and out of the forum, and skip my question.

    Could you explain why am I seeing negative balance? Wasn't it suppose to deduct the reverse and reach ZERO for that particular advertiser? If this is a bug, when do you plan to fix it? I missed my July pay check and nobody reply my email. :mad:

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