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April 4th, 2006, 06:07 AM #1
Sale not tracked
- Join Date
- March 24th, 2005
I am posting this thread because I can't get an answer to my email.
I am on the proxify affiliate program, as my first affiliate purchase, i logged in through my affiliate link and purchased an account myself. This is perfectly legal as set out in the FAQ of the merchant themselves. https://proxify.com/affiliates.shtml
Although my visit is tracked in the reporting, my sale is not, therefore 0 commissions. Can someone at Shareasale please at least reply to me and give me an explanation.
April 4th, 2006, 12:54 PM #2
if you have sent the details of the transaction to email@example.com it will be looked into. You may also contact the merchant to have them credit the sale manually or have them explain why it was not a qualifying purchase if that is the case.Thanks,
President/CEO - ShareASale.com, Inc.
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