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  1. #1
    Full Member
    Join Date
    March 16th, 2006
    CJ Reporting Suspicious
    If I run a report for the month of November or December, I show I made money with a particular merchant.

    However, in the recent past, it has showed this merchant had locked payments for November and December. It was easy to track. The payments were locked, but they didn't have the money to pay. So it sat in locked status.

    When I do a search now, I can trace locked payments back to December 15, but the locked payments from mid-november to December 14th can't be found.

    And this merchant is not showing up under the commissions report for the current balance.

    I wonder what is happening?

  2. #2
    15 years and counting
    Join Date
    January 18th, 2005
    Look in the Deactivated Merchant List.
    I had the same problem with one merchant.
    "the locked payments from mid-november to December 14th can't be found."

    My commissions are gone, lost...

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