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  1. #1
    Super Sh!t Stirrer SSanf's Avatar
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    ----- Original Message -----
    From: "Neil and Karen xxx" <neilandkaren@xxx>
    To: <SSanf@xxx>
    Sent: Saturday, January 12, 2002 11:20 AM


    > I hate you clowns who put up ads or pages that come up when I didn't ask
    > for them. And then have the nerve to disable the back button so I can't
    > get out. I wish you would all just get out of my computer.


    So you want a free ride, do you? You want to use the internet and everyone
    else is supposed to work and pay for your pleasure. But, you are not
    supposed to be inconvenienced with the only way webmasters have of not going
    in the hole every month. Sorry, Charlie or whatever your name is but it
    costs us a great deal of money to provide this cost free service to you.
    That is money we either have to go out and earn by our labor or through our
    ads. I suppose, you would be happier if you had to drop a nickel in the
    meter every time you visited someone's site, right. Or, do we just owe it to
    you to provide you with entertainment and information because you're so
    special? Gee, I wish the grocers felt I was that special.

    We will continue using ads and we will continue to present the content of
    our site at no cost to the user. We do use pop-ups since less aggressive ads
    have provided no revenue. We do not, however, disable the back feature and
    never have. If you landed on a page where that happened, it was because you
    chose to click a link to another site over which we have no control.
    However, for your edification, if you use IE for your browser, as the vast
    majority of users do, I suggest you look at the drop down menu indicated by
    the two little arrow marks beside the back button. It will get you out of
    most situations when the back button does not work. Never even looked at
    that, did you?

    Now, just which of my dubious luxuries do you want me to forego in order to
    provide you with a pop-up ad free site? Until you pay my bills, I suggest
    you get off your high horse or don't visit our site and take advantage of
    all the hard work and effort that went into bringing it to you. You are an
    ingrate and until you change you attitude, I do not wish for you to have
    further benefit from our site.

    SSanf

  2. #2
    ABW Ambassador
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    SSanf

    Do you use adwords?

  3. #3
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    I feel your pain (I suspect anyone who has a free site feels your pain).

    My FAVORITE nasty nasty email (and I've gotten MANY over the years) was from someone who came to my site when I was having a brief, but painful database problem and none of my links worked. She wrote me a nasty tirade about how it was all a SCAM and I was just a DIRTY SCAMMER out to make money, and I was STEALING her money and should GO TO PRISON. I wasn't even carrying advertising on the site at the time.

    I used to write back to all the nasty bugs with a sweet professional apology. That lady turned me around. If I respond at all anymore it's to explain to them why they're wrong in just about every aspect of their email and to tell them that if they ever expect to get anywhere in life, they might try learning a bit on how to correspond in a professional manner.

    That last bit gets 'em almost every time and now I'm the one on the receiving end of the apologies. Because, generally (not always), those emails are written by people who would never ever behave that way in person.

    Just consider that you've now done your bit to educate one of the ignorant of the web and perhaps, just perhaps, this person will now be a bit more thoughtful before dashing off an email.

  4. #4
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>I used to write back to all the nasty bugs with a sweet professional apology<HR></BLOCKQUOTE>

    Some time ago we sorta just gave up answering all of the emails that we receive over the course of a day... now usually around 100 or so. We *DO* however, read all of them; it's like an obligation.

    On the whole, people write us to comment positively, and when we get something constructive, we print it off and put it in a file folder that we'll go through once a month or so.

    The other emails range from 'strange' to 'nasty': over the years we've received death threats, DOS threats, lawsuit threats, copyright infringement claims, trademark infringement claims, local ordinance infringement claims... well, you name it. The 'nasties' get forwarded to law enforcement agencies, the lawsuits, etc., to our lawyers.

    The minority are the 'strange' ones: complaints about our use of mouseovers, hidden text messages preaching Satanic verse, people convinced we've 'taken over' their computers, and so on. We sorta just look at these ones and shake our heads.

    From our perspective, it's another 'cost of doing business' on the Net.

    CodeJockey.

  5. #5
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    SSanf..good for you for the education of these people. On our TH Media site, we make our support staff readily available both through e-mail and a support form on our site. A majority of our support tickets are from people who are not even our clients..anywhere from a problem using Outlook Express (we have a brief guide on how our users set up their e-mail)...I get tons of support requests for installation of ikonboard, most are people on free services who do not even have access to a cgi-bin. I take the time to contact them to say that the support we offer is for our clients and ikonboard is installed free on our servers. I then get the nasty reply of why would we put up a support section, and not offer any support...I truly believe that all idiots will most likely remain idiots, no matter how much you try to educate them...as for our clients, all say that we have the best staff they have come to know, so I take the geocities users with a grain of salt...

    Tom Pyles

  6. #6
    ABW Ambassador parentsworld's Avatar
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    My favourite was an email from a fellow in the UK. He had searched for a single parent site but requested the UK and Fathers only. The search engine he was using spit out my site -- Canadian and male & female.

    WELL, I get this tirade of how he's sick of it, how dare I show up in his lisiting and that I must fix it right away!

    My site's been around 8 years -- I never submitted to any search engines -- didn't know to do it back then and by the time I thought of it I'd been spidered into all of them already.

    Yeah, I can see it now "dear Mr. Yahoo/Google/Altavista..... Please fix your search engine, Mr Jones here is mad at me".

    Sigh....

  7. #7
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>I hate you clowns who put up ads or pages that come up when I didn't ask for them.<HR></BLOCKQUOTE>

    Ssanf, Do you suppose this fellow is a victim of scumware? Maybe he was getting a lot of popups from a source that you as site owner have no control over. If that's what was happening, his anger would be legitimate, although you're not the right target. It might be worth referring folks like that to scumware.com or something.

    Just a thought ...

  8. #8
    Super Sh!t Stirrer SSanf's Avatar
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    That's right! I hadn't thought of the ParasiteWare possibility! :eek:

    [ 01-14-2002: Message edited by: SSanf ]

  9. #9
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    ParasiteWare™ ... Not ScumWare! (we do not support those forums!) <IMG src=http://www.abestweb.com/ubb/icons/icon15.gif>

    Haiko
    PS. Anyone who wants to work on the ParasiteWare™ site ... email me ... haiko@abestweb.com

  10. #10
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    Hell ..the few personal e-mails in 5 years of running EcomCity and 4 other sites all came from Credit card fraudsters in Malasia -or Soviet Block countries want to purchase via credit cards a bunch of coputer stuff. Not one complaint and some of my links invariably do get outdated or jump to Linkshare, BF or CJ discountined merchants. Linksahre disables the back button on all it's expired merchants clickthoughs. It also replaces any sized banner with their huge one just to piss off affiliates. Anyone ever make anything on signing up LS affiliates???

  11. #11
    Content $ Queen Ebudae's Avatar
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by parentsworld:


    Yeah, I can see it now "dear Mr. Yahoo/Google/Altavista..... Please fix your search engine, Mr Jones here is mad at me".

    Sigh....
    <HR></BLOCKQUOTE>

    lol Parentsworld, I had the same thing happen to me!!

    This lady had signed my guestbook and left her email addy. Well 1 year later she decides to have a site about her business. So she cannot understand why, when she does a search, only my listing shows up, and can I please do something. So I write back and explain that I have no control over the search engines. She writes again, if I do not do something she is going to sue because I am stealing her traffic. So I let her know that I have removed her signing but it will take the search engines awhile to delist her. This goes back and forth, her letters getting increasing nasty. The final straw was when she wrote to say she had written to Google, etc, requesting they remove my link because she was not coming up in the search engines.

    Sooooo, I wrote to her web design company, forwarded her letters -- and expressed my sympathy to them for having her as a client and could they please explain search engines to this idot woman. I also went on to say that if my listing suffered in any way from her actions, I would be consulting with my lawyers.

    lol, never heard from her again.

    SSanf, you hang in there!! Your reply was great!!

    Vicki [img]/infopop/emoticons/icon_wink.gif[/img]

  12. #12
    ABW Ambassador parentsworld's Avatar
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> Sooooo, I wrote to her web design company, forwarded her letters -- and expressed my sympathy to them for having her as a client and could they please explain search engines to this idot woman. <HR></BLOCKQUOTE>

    LOL Oh that is too good [img]/infopop/emoticons/icon_smile.gif[/img]

  13. #13
    ABW Ambassador parentsworld's Avatar
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    OH OH! In reading this thread I just remembered one that had us laughing for months.

    I worked as tech manager for a dot com (before it went under -- go figure) that was in the travel industry. One day I got an email from a client who said "we just received word via our lawyers that we are no longer allowed to use the URL banff.com. Please remove ALL reference to it off the internet."

    Damn, I know I'm good but...

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