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  1. #1
    Newbie
    Join Date
    January 25th, 2005
    Posts
    11
    Merchant payment history question
    Why do some merchants not show in the Merchant Payment History report?

    At first I thought maybe it was merchants that I haven't been paid by yet, but I noticed Nutrisystem and Target weren't in the list, yet I have been paid by them recently.

    Anyone know why some merchants do not appera in the report?

    Thanks.

  2. #2
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Location
    Affiliateville, USA
    Posts
    7,927
    Do you possibly have more than one account? I realized that was the case with mine when I could not find a merchant. After you do your log on with your username and password, is there a white box at the top of the screen your name or identity in it? If so, click on the box and see if there is more than one identity. If so, try the other identity and see if different results show up when you look at reports. I know Synergy Analytics is not fully integrated to look at all of ones identities and you have to go back and forth.

    If that does not help, contact LS directly.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  3. #3
    Newbie
    Join Date
    January 25th, 2005
    Posts
    11
    Do you possibly have more than one account?
    Yes, I do...but those merchants don't show in the Merchant Payment History for either account.

  4. #4
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Location
    Affiliateville, USA
    Posts
    7,927
    Sorry I could not be of more help. Sounds like it is time to contact LS.

    By the way, welcome to ABW!
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

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