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  1. #1
    The slot machine that IS paid! Billy Kay's Avatar
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    Domain Registrar Question
    When my registration ends next month for one of my domains, I want to change registrars from RegistryWeb to Enom.

    Of course it's LOCKED

    To unlock, I have to choose - "Unlock and Terminate"

    They want to charge me $50 to "terminate" - which I don't want to "terminate" today!

    Just want to change registrars at END of May.

    Can they charge me $50???

  2. #2
    Member Art's Avatar
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    It depends on what terms you agreed with when you registered a domain name, but I have never been asked to pay a fee for unlocking of a domain name.

    These are ICANN' Transfer Denial Reasons:
    http://icann.org/announcements/announcement-12jan05.htm .

    If they don't apply to you, you should insist your domain to be unlocked.
    Of course firstly read the agreement you signed up.

  3. #3
    Member Art's Avatar
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    Smile
    Just read Registryweb FAQ section. Found this:

    http://www.registryweb.com/faq.shtml#39

    http://www.registryweb.com/domains/terminate.shtml


    Terminate your contract and then unlock your domain name using these forms. Unlocking and transferring a domain name are free services, however the process cannot proceed if there are any unpaid registration fees on your account. As part of this process, our system will automatically calculate if there is a balance owing on your account.

  4. #4
    The slot machine that IS paid! Billy Kay's Avatar
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    I asked support what "terminate the contract means" - since I don't want it "terminated" prior to it's end date:

    TERMINATE CONTRACT AND UNLOCK FOR TRANSFER

    What does "teminate Contract" means?
    Category: Other
    They responded:

    The contract expires automatically when the domain name expires, however it is also
    possible to terminate the contract before expiry, for example if you want to cancel
    the registration or transfer it to another registry.
    I reconfirmed I don't want to expire the domain before it ends:

    The "Contract" expires - but the website doesn't, right?????????

    If I unlock, the site is still up thru May, right?
    The agreed:

    Terminating a contract doesn't cause the domain to expire. The domain name is fully
    registered until the date shown in WHOIS
    So I clicked the "terminate and Unlock" link and got:

    Termination Date April 28, 2006
    Transaction Terminate Contract
    Balance of Registration
    Fees Owing
    (See below for more information) US$50.00

    The process of unlocking and transferring a domain name is FREE. However before this can be done you must terminate your Contract and pay the balance of registration fees owing on your domain account
    WTF? It's only $9 a year. How did they get $50!!!!!!!!!!!!

  5. #5
    Member Art's Avatar
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    The process of unlocking and transferring a domain name is FREE. However before this can be done you must terminate your Contract and pay the balance of registration fees owing on your domain account
    Ask them where this contract can be read

  6. #6
    The slot machine that IS paid! Billy Kay's Avatar
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    It gets sillyer...

    I emailed and said DON'T auto renew this domain - I'll be moving it at expiration

    I CAN'T delete my credit card info from their website

    If I leave it blank, I get a "Mandatory Field" error message

    and if I enter any 16 numbers that aren't my credit card - it comes back with an Invalid credit card error

    Aargh

  7. #7
    Member Art's Avatar
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    Found their "SERVICE AGREEMENT":

    http://www.registryweb.com/domains/agreement.shtml

    Termination

    3. You may terminate this agreement without notice subject to Contract Termination and fee procedures applicable at that time as published by us on our web site. Ownership of any domain name(s) will remain with RegistryWeb until all outstanding fees are paid.
    I suppose you don't have any outstanding fees at registryweb ?

    You may terminate this agreement without notice subject to Contract Termination and fee procedures applicable at that time as published by us on our web site.
    I can't find any additional fees on their site that you must pay to
    terminate your account.

  8. #8
    Member Art's Avatar
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    Quote Originally Posted by Billy Kay
    It gets sillyer...

    I emailed and said DON'T auto renew this domain - I'll be moving it at expiration
    I don't know when your domain expires but if there are a few days left
    before its expiration then maybe it isn't a good idea to start a domain transfer
    now (especially if the domain is locked).

    Quote Originally Posted by Billy Kay
    I CAN'T delete my credit card info from their website

    If I leave it blank, I get a "Mandatory Field" error message

    and if I enter any 16 numbers that aren't my credit card - it comes back with an Invalid credit card error
    Maybe you have to contact your bank and ask them to block payment
    to this this merchant.

  9. #9
    Full Member TLE's Avatar
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    Quote Originally Posted by Billy Kay
    if I enter any 16 numbers that aren't my credit card - it comes back with an Invalid credit card error
    Have you tried the CC test number, 4111111111111111 ?
    [url="http://www.wholesaler.com"]Wholesaler.com[/url]

  10. #10
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    Quote Originally Posted by Billy Kay
    It gets sillyer...

    I emailed and said DON'T auto renew this domain - I'll be moving it at expiration

    I CAN'T delete my credit card info from their website

    If I leave it blank, I get a "Mandatory Field" error message

    and if I enter any 16 numbers that aren't my credit card - it comes back with an Invalid credit card error

    Aargh
    If you still fail to find ways to solve the problem ,I can help you out of this trouble.

  11. #11
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    Quote Originally Posted by TLE
    Have you tried the CC test number, 4111111111111111 ?
    I don't think this test number4111111111111111 can get through the card processor of RegistryWeb.Also they'll indicate invalid card numbers...

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