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  1. #1
    ABW Ambassador Snib's Avatar
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    January 18th, 2005
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    aftp.linksynergy.com Service not available
    Has anybody else been having problems downloading Linkshare datafeeds? I just noticed that a couple of my feeds haven't been updated for several days. When I manually try to FTP to their server I get this error:

    Connected to aftp-gc.linksynergy.com.
    421 Service not available, remote server has closed connection

    I've had similar problems over the past couple months and it seems to be getting worse. I think something is seriously wrong with the FTP service and I hope this can get fixed promptly. It's not always broken because I was just able to connect after several tries, but the random windows of inaccessibility aren't good.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  2. #2
    ABW Ambassador LinkShare Moderator's Avatar
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    Scott,
    I talked to our Merchandiser support team and they need more information. Can you please send an email to merchandiser-a@linkshare.com with an example of the connection log, and your usual method of access.

    Ranae

  3. #3
    ABW Ambassador Snib's Avatar
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    Quote Originally Posted by LinkShare Moderator
    Scott,
    I talked to our Merchandiser support team and they need more information. Can you please send an email to merchandiser-a@linkshare.com with an example of the connection log, and your usual method of access.

    Ranae
    Thank you for the response Ranae,

    I emailed your merchandiser manager just before I posted this. I gave her all the pertinent information and I'm just waiting for a response back.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

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