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  1. #1
    Newbie
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    Contacting Shareasale Customer care
    I am a merchant with shareasale and every time I call I get a voicemail. Is that the way it always works?
    I do not feel like explaining my issues with voicemail. Is there a direct phone where I can reach a live person?

  2. #2
    Plazan Merchant Neil's Avatar
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    Are you in the same time zone ?
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  3. #3
    Newbie
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    Est

  4. #4
    Plazan Merchant Neil's Avatar
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    ??? dont know then..
    they always answer when i call .
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  5. #5
    Newbie
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    are they closed for holiday today?

  6. #6
    Plazan Merchant Neil's Avatar
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    i dont know, i am in cyprus .
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  7. #7
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  8. #8
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by Robbins
    are they closed for holiday today?
    More than likely. I called twice. Got an answering machine once, and reached Brian (via an assistant) the second time.

    Geno

  9. #9
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by Geno Prussakov
    More than likely. I called twice. Got an answering machine once, and reached Brian (via an assistant) the second time.
    This was not today. This is just a general comment about the reachability of SaS customer care.

  10. #10
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    Robbins,

    We are generally here during business hours 9-6 or so Central time... Monday was a holiday however....
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

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