Page 1 of 2 12 LastLast
Results 1 to 25 of 37
  1. #1
    ABW Ambassador Snib's Avatar
    Join Date
    January 18th, 2005
    Location
    Virginia
    Posts
    5,303
    CJ Datafeed Export Delay
    I haven't had a CJ datafeed export happen since June 13th. What's the holdup? I'm set to receive datafeeds daily, so this is becoming a bit of a problem. I've got several new feeds I'm waiting for and CJ is just dragging their feet. I already sent an email to CJ about it, but I want to see if anybody else is not receiving datafeed updates?

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  2. #2
    Moderator MichaelColey's Avatar
    Join Date
    January 18th, 2005
    Location
    Mansfield, TX
    Posts
    16,232
    I've been receiving my feeds daily.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  3. #3
    ABW Ambassador Snib's Avatar
    Join Date
    January 18th, 2005
    Location
    Virginia
    Posts
    5,303
    Quote Originally Posted by MichaelColey
    I've been receiving my feeds daily.
    Michael, do you consistently receive them daily? I see them miss a day or two often.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  4. #4
    Action Jackson - King of the World
    Join Date
    January 18th, 2005
    Posts
    2,201
    I'm set to get mne on Fridays and nothing yet today

  5. #5
    Moderator MichaelColey's Avatar
    Join Date
    January 18th, 2005
    Location
    Mansfield, TX
    Posts
    16,232
    Yes, every day like clockwork.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  6. #6
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Location
    Affiliateville, USA
    Posts
    7,927
    Well, my last one unzipped master files was received on June 13, but many of the individual feeds, after unzipping, are dated June 12.

    So, evidently I'm a victim of late feeds also. As CJ did not post anything about this, I wonder if the know.

    Just checked CJ and they are saying there will be a new scheduled downtime on June 20th (but nothing about what happened to the June 15 scheduled downtime). Also, the LMI notice is now removed. Hmmmmm..
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  7. #7
    Moderator MichaelColey's Avatar
    Join Date
    January 18th, 2005
    Location
    Mansfield, TX
    Posts
    16,232
    The last three I received were:

    Jun 14 00:59
    Jun 15 03:50
    Jun 16 05:43

    These files are all about 200MB, zipped, with about 20-25 individual feeds contained in them.

    Looking at the most recent one, it contains files created from Jun 16 01:37 through Jun 16 02:42.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  8. #8
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Location
    Affiliateville, USA
    Posts
    7,927
    My feeds are exactly the same type as Michaels and my last one arrived on June 13. Oviously some of us are getting feeds while others are not.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  9. #9
    Internet Cowboy
    Join Date
    January 18th, 2005
    Posts
    4,662
    I am getting mine as well. They missed the 5th of this month for mine but that is the only one I have missed in months. Once in a while they do miss one.


  10. #10
    Millionaire on training wheels Justdoit's Avatar
    Join Date
    January 18th, 2005
    Posts
    792
    I'm set up to get mine on Fridays and nothing showing up yet today..

  11. #11
    Crazy Cat Lady Heidi's Avatar
    Join Date
    January 18th, 2005
    Location
    Rochester, NY
    Posts
    1,685
    i'm set up to get mine daily - haven't seen any since the 13th
    Heidi
    "Happy are those who dream dreams and are willing to pay the price to make them come true"

  12. #12
    ABW Ambassador Mike O's Avatar
    Join Date
    January 18th, 2005
    Location
    Los Angeles area
    Posts
    843
    I also get mine on Fridays, and haven't received mine today. Usually when that happens they show up on Saturday.
    A joy shared is a joy doubled.
    A burden shared is a burden lightened.

  13. #13
    affiliate emeritus missdonna's Avatar
    Join Date
    January 18th, 2005
    Location
    Torrance, CA
    Posts
    1,986
    Mine come on Thursdays, but not yesterday.
    Affiliate Marketing - The hardest easy money I ever made.

  14. #14
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Location
    Affiliateville, USA
    Posts
    7,927
    Well, I contacted CJ support yesterday about it, but never heard back. [Sigh!] Guess it will be Monday before the get to my support ticket.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  15. #15
    Member Proverb's Avatar
    Join Date
    November 4th, 2005
    Location
    Portugal
    Posts
    68
    Ditto on the missing feeds. I'm once a week (Wednesday). This Wednesday the folder was dated June 14, but was empty.

    I have a feeling CJ lacks the resources and manpower to handle all the advertisers and publishers. There are way too many cracks in the various systems. Hope this isn't a "house of cards" situation.

  16. #16
    Animal Lover
    Join Date
    January 18th, 2005
    Location
    oz
    Posts
    1,210
    I usually get mine Fridays and this week I got it on Saturday (today).

    Oscar
    My DataFeed Scripts - php datafeed scripts for your site
    Shareasale datafeed scripts - to display Shareasale datafeeds
    Linkshare datafeed scripts - for multiple Linkshare merchants

  17. #17
    ABW Ambassador Snib's Avatar
    Join Date
    January 18th, 2005
    Location
    Virginia
    Posts
    5,303
    Still nothing here since the 13th. With each day that passes my prices become more out of date, Thanks CJ for ruining my customer loyalty...

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  18. #18
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Location
    Affiliateville, USA
    Posts
    7,927
    Quote Originally Posted by Snib
    Still nothing here since the 13th. With each day that passes my prices become more out of date, Thanks CJ for ruining my customer loyalty...

    - Scott
    And this does not build my confidence about the big switch to JavaScripts if CJ does not realize they are not sending everyone datafeeds OR if they indeed do know they are not sending datafeeds and just not telling us OR the fact that they evidently have a problem and still don't have it fixed four days later.

    I have serveral sites that have specific pages of just sale items and these are often items that turn over quickly so feeds must be updated daily. I'm four days behind now and since CJ is not communicating to us about this, I have no clue when I will start getting them again.

    Just think...if someone had not mentioned it here at ABW, many of us would not have checked to see if we were getting them or not.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  19. #19
    Newbie
    Join Date
    January 18th, 2005
    Location
    Singapore
    Posts
    10
    Have been receiving my datafeeds daily.

  20. #20
    affiliate emeritus missdonna's Avatar
    Join Date
    January 18th, 2005
    Location
    Torrance, CA
    Posts
    1,986
    Quote Originally Posted by missdonna
    Mine come on Thursdays, but not yesterday.
    I just got notice that my Thursday feed was ready. Haven't looked at it yet. 3 days late.
    Affiliate Marketing - The hardest easy money I ever made.

  21. #21
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Location
    Affiliateville, USA
    Posts
    7,927
    Has anyone who was not receiving their CJ datafeeds started receiving them yet or heard anything from CJ about this? I sent in a support ticket on Friday about this and they have yet to respond (they still have a few hours of thier 72 hour response time to get back to me, if we are dealing with business days).

    Just curious of this is still dead in the water or if CJ is doing anything about it.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  22. #22
    ABW Ambassador Snib's Avatar
    Join Date
    January 18th, 2005
    Location
    Virginia
    Posts
    5,303
    Quote Originally Posted by 7-days
    Has anyone who was not receiving their CJ datafeeds started receiving them yet or heard anything from CJ about this? I sent in a support ticket on Friday about this and they have yet to respond (they still have a few hours of thier 72 hour response time to get back to me, if we are dealing with business days).

    Just curious of this is still dead in the water or if CJ is doing anything about it.
    Nothing at all. It's been a week since my last datafeed update and I'm very upset with CJ right now. No response to my ticket either. This is unbelievable!!

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  23. #23
    Member Proverb's Avatar
    Join Date
    November 4th, 2005
    Location
    Portugal
    Posts
    68
    Still nothing - no feeds and no response to my ticket regarding same.

  24. #24
    ABW Ambassador Snib's Avatar
    Join Date
    January 18th, 2005
    Location
    Virginia
    Posts
    5,303
    They finally got back to me regarding my ticket, but it's not great news:

    We are currently experiencing a delay in exporting our datafeeds. Our engineers are currently working to solve the delay as quickly and effectively as possible. Unfortunately, we do not have an estimate as to when this will be resolved, but as soon as it is you will receive your regularly scheduled feeds. I apologize for this inconvenience.
    No ETA, ugh.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  25. #25
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Location
    Affiliateville, USA
    Posts
    7,927
    Yep, I got the very same support ticket response just now (amazing how these got answered right after I posted this, isn't it). A week is really too long and like I said above, it does not build my confidence in the upcoming JS links if their engineers can't figure out what is wron after a entire week. This is an existing program that has been running pretty flawlessly for years.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

+ Reply to Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Prosperent Datafeed export interface
    By Prosperent in forum Prosperent
    Replies: 0
    Last Post: May 28th, 2013, 09:13 AM
  2. Export - Name change in Column?
    By Georgie Peri in forum Google Affiliate Network - GAN
    Replies: 0
    Last Post: August 11th, 2011, 08:37 PM
  3. Can't Export Reports to Excel
    By Tracy in forum Commission Junction - CJ
    Replies: 13
    Last Post: April 29th, 2005, 05:30 AM
  4. Replies: 2
    Last Post: September 8th, 2003, 11:54 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •