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June 27th, 2006, 09:48 AM #1CJ out of answers?
Here is the copy of question I emailed CJ support on 23rd June. And when I checked the status of my question today, I was shocked to see the status "SOLVED". I never received a reply.
My conversion ratio will downfall If I don't place the text links according to the looks of my websites.
June 27th, 2006, 09:54 AM #2
I'm guessing they are simply overwhelmed with questions (and complaints). I know they got an ear full from me the last week and on the last one, they really did not offer me the solutions I was looking for. So, instead, I wrote the head of product development and guess what? He's out of town until July 7th with no access to email. Amazes me they implement something this big and the boss goes out of town.
June 27th, 2006, 11:11 AM #3
>>>and the boss goes out of town
perhaps to avoid the lynching?
June 27th, 2006, 11:46 AM #4
not much hope really
as this is the limitation of JS links
strange that i cannot find any JS text link to work at all,
the JS banner links are working fine except slower.
June 27th, 2006, 12:10 PM #5
Don't know if they did it after reading this thread, but I have just received a reply from CJ
This message is to let you know that Commission Junction has not forgotten your question and is still working to provide you with an answer. Although it is not always possible, we hope to respond within the next 24 hours! Thanks for your patience. You may also call Client Support at 1-800-761-1072 and reference this incident number. Please have your account number ready when you call.
June 27th, 2006, 12:13 PM #6Originally Posted by nabeelk
Once, and this was a strange one, I posted something and a CJ support person opened up a new support ticket and SENT ME A QUESTION! I'm used to that happening at LinkShare, but never at CJ.
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