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  1. #1
    Affiliate Manager craigallyn's Avatar
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    July 3rd, 2006
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    Cookies on Merchant computer causing false credits
    I am new to Shareasale but have already noticed that when I, the merchant, place an order from my computer, the first affiliate to join my program is credited with the sale. I've deduced that this is because the cookie for that site is on my machine, since I visit the sites of most affiliates when they sign up.

    Is there a remedy for this, other than clearing cookies all the time? We have to place orders from our own computers regularly because this is how we handle product exchanges.

    Has anyone thought of a clever way to prevent this, such as blocking any credits from a specific IP address (meaning the merchant's)?

    I've sent an email to Shareasale about this but have not heard back.

  2. #2
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    craigallyn,

    There is a help topic within the Merchant Interface about this....
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  3. #3
    Resident Genius and Staunch Capitalist Leader's Avatar
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    January 18th, 2005
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    Yeah, but from what I can see it always takes fishing though that help section in order to get to the delete-cookies page. I tried bookmarking it, but that kicks me to the login screen, and I wasn't comfortable that the cookies had really been deleted.

    It turns out that they were, but I'm still not sure whether it works when going direct, relogging in, and bypassing the walk through the Help menu.

    Plus, it's easy to forget about that step altogether. My cursor was headed toward my own Order Confirm button when it came to mind that I was about to spend 10% extra (and then either have to reverse or eat it)--I stopped myself just in time!

    If there was a way to at least make this page so it wasn't buried under "Help," it would be more of a help.

    I can see not blocking all the cookies from an IP, though. If I bought something from one of the other SAS programs, generating a legit sale, it should be commissionable, of course.
    There is no knowledge that is not power. ~Hemingway

  4. #4
    Full Member clyderose's Avatar
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    You could also have your browser to automatically delete the cookies everytime you exit it.
    [B][URL=http://ablogfullofgames.blogspot.com/]Blog Games[/URL]
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  5. #5
    Resident Genius and Staunch Capitalist Leader's Avatar
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    Quote Originally Posted by clyderose
    You could also have your browser to automatically delete the cookies everytime you exit it.
    But then it'd lose my settings and login state for every site I frequent. Not pretty.
    There is no knowledge that is not power. ~Hemingway

  6. #6
    Full Member clyderose's Avatar
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    that's true leader another alternative, if you use opera you could choose which sites to accept cookies from and which you dont want to.

    Or am i going out of context to the topic now?
    [B][URL=http://ablogfullofgames.blogspot.com/]Blog Games[/URL]
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