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  1. #1
    Member
    Join Date
    July 4th, 2006
    Location
    MoneyBags, USA
    Posts
    89
    Pending Commissions: Locked vs Extended
    What/when exactly does a "new" pending commission turn into an extended and then into a locked commission? Is it based on a specific period of time or the merchant's setting?

  2. #2
    Full Member
    Join Date
    September 10th, 2005
    Posts
    369
    Transactions are usually locked on the 10th. A merchant can request a transaction to be extended by a month, usually to cover a 30 day return policy they have. They can only request this once per transaction. If you have a transaction that says extended, it will be locked on the following "lock" cycle after the 30 days. If the customer cancels/returns the product within the 30 days, the transaction will probably be reversed. You can find this info by logging into your www.CJ.com account, clicking help and searching for the word extended. This is what thier help states:

    "Extended: Transactions may be extended by an advertiser one time only, for a period of 30 days."

  3. #3
    Member
    Join Date
    July 4th, 2006
    Location
    MoneyBags, USA
    Posts
    89
    Thank you! Makes sense now. I tried to find this in the CJ help section but didn't have much luck. I'm sure it has to be there though - somewhere.

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