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  1. #1
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    Dear All

    I seem to be at the merchant of the world's most unsuccessful affiliate program. I do hope some of you will take the time to have a look and consider becoming affiliates to help me get started and I will do whatever I can to help you sell.

    Just a bit of background, the site does ok in the search engines but as we're not the cheapest (we can't be, we're simply not big enough) we don't get as many conversions as we'd like. To reduce our prices we need more sales - it's a vicious circle.

    If I can get some active affiliates on board I can quickly reduce the price for all and hopefully allow my business to start making some money.

    I won't bore you all with my life story but simly speaking I do 17 hours a day - 7 days a week for no salary so I can keep reinvesting in the business. I'm happy doing these hours but I'd just like to see it start turning a profit.

    Anyhoo enough moaning. I hope you all don't mind but you seem such a kind lot and if just a couple of you help me out I'm sure I'll climb out of this whole and I promise to do whatever I can to help you all by return.

    A favour is never forgotten.

  2. #2
    ABW Adviser Panel Dynamoo's Avatar
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    Nice site btw, but I've never heard of Shareasale.

    Have you considered partnering with Snapnames? They do a lot of deals with registrars and the commission's pretty good.

  3. #3
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    Snapnames are a merchant right? We are a merchant so they're our competitor! Thanks for the nice comments about the site BTW.

    It's finding the affiliates that's proving to be a problem.

    What would people here like to see, as affiliates?

  4. #4
    ABW Adviser Panel Dynamoo's Avatar
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    Actually Snapnames are a useful addition as they allow the visitor to Back-order the domain if it's not available.. commission through CJ is $10 per go which isn't bad - you can deal with them direct too.

    Part of the problem you're having with affilates might be the programme you're using - you could try switching or supplementing to CJ or Befree?

  5. #5
    Full Member tmd5's Avatar
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    Neat site. As already mentioned have you looked at other affiliate networks? Since Shareasale is not well known and is a USA network maybe there are not enough affils there to promote a UK domain name site. Since you're in UK there's Commission Junction (probably the biggest), Tradedoubler and UKaffiliates.

  6. #6
    Resident Genius and Staunch Capitalist Leader's Avatar
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    I'd have to say to ditch Shareasale. A SALE is pretty accurate...there's A SALE and everybody shares IT! (j/k [img]/infopop/emoticons/icon_wink.gif[/img] )

    Of course what I'd like to see is CJ... as for getting more sales when you can't compete on price, that leaves service. If you're willing to invite clueless customers, talk up how helpful your customer service is, basically promise to K their A more than the competition. Of course the knowledgeable ones will stay away (they know that the only "service" you should have to do is actually get the name registered, a click-click-done kind of thing), but newbies should sign up and be glad to know that you're there to answer their questions...

    As an affiliate, what I like to see is basically simple: Good commissions, long cookies, and the name CJ on the affiliate program.

    (You will probably have better luck getting UK affiliates than US ones since you're in the UK, btw.)

  7. #7
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    Dear All

    Thanks so much for all the comments, ideas and suggestions. When I posted my message here I was really miserable after no results but I can see that, in these forums, there will be lots of help and I should make it eventually.

    I've looked at the 3 affiliate companies recommended; Tradedouble (£2900 to start), CJ (isn't that around £2/3000 as well?) and UKaffiliates.com (no way of signing up on line) and I really am going to find it hard to pay for another affiliate program right now.

    I wanted to ask you all if you know of any way I can chat to working affiliates to encourage them to sign up for my program (particularly UK affiliates).

    I feel our selling points are all service related:
    * 7 day a week telephone, email and live chat support (0830-2100)
    * Unlimited POP3 email accounts
    * Unlimited email forwarding
    * Domain forwarding
    * Webmail
    * Available domain tool online (we've found thousands of currently available domains for all business areas)
    * Multiple domain extension tool on site

    I have emailed my 18 existing affiliates on Shareasale.com who have generated just a few hits and no results and asked them what can I do to make it easier for them. I am offering 20% commission and 25% commission to the top earner each month (once promoted to 25% they stay at 25% forever!) which I thought was quite an incentive.

    If I can get some active affiliates promoting these domains I should be able to get the prices down, making it even more saleable.

    I do hope you folks can come up with some more brilliant ideas based on the above. Thanks in advance.

  8. #8
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    Bump! Anyone got any more ideas? It's all gone quiet.

  9. #9
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    Kay,

    If I may ...

    I have joined your program to see your creatives .... I must say ... they won't bring in a sale even if you had a slew of affiliates.

    I have to search to find the domain search box - That is bad!! and the http://mail.tamba.co.uk/domaincartpro/zaygo.cgi page takes ages to load ... and what a weird way of setting it up mail.tamba? (I know you other site is tamba ... but :eek: it looks like you don't know what your doing!)

    The prices are not in US dollars so it appears to me that you ONLY want to deal with UK'ers (at least put a link to a currency converter), but overall your prices are VERY high (as has been said before). The BulkRegister and Nominet icons will just make me go there and get a resale deal also ... I'd seriously rethink having them on the page [img]/infopop/emoticons/icon_wink.gif[/img]

    Now ... regarding Shareasale ... I have 554 affiliates .... only 18 have been producing this month ... the best one has 89 leads! So as with all it is a numbers game ... you need to recruit affiliates! and contact them help them to succeed and motivate them with commission boosts. I was a featured program on Shareasale for two months and got many that way ... why not fix up the site, pricing and then do some affiliate recruiting advertising on Shareasale and other places?

    HTH

    Haiko

  10. #10
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    I am gutted!!

    When I saw abestweb.com was my newest affiliate I was sooo happy! :-( I didn't realise you were only here to look around.

    I simply cannot drop my prices at the moment. I have staff wages to pay and there is no compromise right now on that.

    What sort of creatives do you suggest to get people interested?

    I can put the prices in $US if you think that will get more orders/subscribers.

    The reason the domain checker is on another server is two-fold. One, the program needs perl which is only on this server and two, this is the server that holds our secure server certificate for ecommerce ordering.

    I'm surprised you had trouble finding the starting point as it clearly says on the home page 'click here to start'.

    It's a crying shame I can't get just a few active affiliates like yourself right now because with some orders, I'd be able to bring the prices down.

    Seems there's no way of getting this moving though because prices need to come down to attract the affiliates and that means running at a loss which we cannot do.

  11. #11
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    Kay,

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>I'm surprised you had trouble finding the starting point as it clearly says on the home page 'click here to start'.<HR></BLOCKQUOTE>

    The domain search box has to be on the FP PERIOD!

    When people click on a registrar ad or type it in ... they already know what they want to do ... get a new, transfer, or renew a dom ... kill the sizzle, it is useless ... I guarantee you that if you put the searchbox on the FP and tracked the time on the page it will be less than 10 seconds! get them into the system to start searching ... that is job#1!

    Creatives ... a quick idea would be a 468X60 animated that says ...

    "get: WWW.yourname" and then have a drop down box (animated) that shows all the extensions you can do and on the right a "get it now" button. I personally would not put any of the creatives you have on a site ... I kinda liked the orange one but it wasn't 468 [img]/infopop/emoticons/icon_frown.gif[/img]

    Prices in US ... if you want to deal here then you'll have to! Many don't know the conversion ratio, much less what VAT is!

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>The reason the domain checker is on another server is two-fold. One, the program needs perl which is only on this server and two, this is the server that holds our secure server certificate for ecommerce ordering.<HR></BLOCKQUOTE>

    So why not do a cloaked url thing with 123domains? so that ppl won't see that! I noticed you offer hosting also ... and the above lead me to think, KWIM?

    Kay ... it is a numbers game ... advertise on Shareasale ... what is it $40? get some more affiliates and and it'll work out.

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> Seems there's no way of getting this moving though because prices need to come down to attract the affiliates and that means running at a loss which we cannot do.
    <HR></BLOCKQUOTE>

    Ummm ... Businesses lose money before they turn a profit? It's part of the rules! The amount of profit is the indicator of success!

    Maybe you should signup for affiliate deals and make some money that way and then launch your resale deal if the money is an issue.

    Haiko

  12. #12
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    OK - let's start with some good news. I've put the prices in US$. The sites been really busy the last couple of days with orders from the UK and the US.

    As regards everything else, I've got problems.
    1. The link to pay $40 for extra exposure on Shareasale doesn't work!
    2. No one in the whole Internet world can tell me how to cloak using IIS4 and not frames.
    3. I can't have different prices for UK and US buyers as my domain software won't allow it.
    4. I don't want to become resellers for anyone else as I have paid to be in Nominet and Bulk Register!

    Haiko - seeing as you have taken me under your wing a bit, can you help me with any of the above?

  13. #13
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    Kay,

    Glad to hear you got some business [img]/infopop/emoticons/icon_smile.gif[/img]

    1. http://www.shareasale.com/m-featuredprograms.cfm is the link but just email your account executive and tell them to charge your CC on record.

    2. IIS4 -- I know nothing about it! Go to www.zoneedit.com set up a free account and cloak the page via DNS.

    3. I didn't mean two sets of prices I meant display the prices in dollars [img]/infopop/emoticons/icon_wink.gif[/img]

    4. I didn't mean resell another I meant join other programs and make commissions from them to offset the volume ramp up.

    Haiko

  14. #14
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Ummm ... Businesses lose money before they turn a profit? It's part of the rules! The amount of profit is the indicator of success!<HR></BLOCKQUOTE>

    I have to agree with Haiko. It sounds like you are looking for a shortcut that simply does not exist. You are attempting to compete highly aggressive companies in an established market. You need to spend money to make money.

    There is also an important question you need to ask yourself...

    What are your short and long-term objectives??

    The reason why I ask is that it sounds like you are attempting to succeed without a gamep plan. You need to sit down and map out where you want to go. Set goals for earnings. Then work backwards and figure out how much traffic you will need to generate those earnings. Keep working backwards until you get to the point where you know wxactly what you need to accomplish each minute of the day.

    Like Haiko said, it's all a numbers game.

  15. #15
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    Haiko and Seaslug44 - Thank you both very much for your advice! It's really appreciated.

    Here's todays progress. I now have 22 affiliates of which 7 are active.

    I have added more creatives and I have another 10 or so to add tomorrow. Affiliates are requesting banner ads targetted to their audience which we are only too happy to accomodate so they get the conversions.

    Overall I feel much more confident about our program as a whole, and now affiliates are coming to our Live Chat and asking for advice on how to make the best of the program I think we'll see sales from all of them over time.

    I've created an account with Zoneedit but I don't have a clue as to what to do so if anyone knows the system (Haiko! That means you!) I'd appreciate some help.

    Are there any forums similar to this that I can use to tell potential affiliates about our program? Can we announce programs here or is that not allowed?

    Thanks for your continuing support.

  16. #16
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    Kay,

    Great news!

    I'll PM you with help on zoneedit .. but later I'm a bit busy at the moment <IMG src=http://www.abestweb.com/ubb/icons/icon6.gif>

    The other boards might ban your for "spamming" but there are a few of them ... I will not post links to them, for they banned me without a single post but you can search goggle for "affiliate boards" and find them ... you'll see how they are very quickly [img]tongue.gif[/img]

    Haiko
    PS ... I want a form with all the extensions you have ... I'll give you about a 2K searches a mo [img]/infopop/emoticons/icon_wink.gif[/img]

  17. #17
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    Haiko - thanks for that. I await your PM.

    As far as using our domain checker goes? Certainly! You have signed up for the affiliate program so feel free to link to it from any site. If there's anything else I can do to help, just say. I'm really appreciative of all the help you've given me.

  18. #18
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    Has anyone seen Haiko!!! He's meant to be helping me on this thread. If you see him, send him here!

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