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  1. #1
    Moderator leeann's Avatar
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    Angry Performance Reports Delayed...yet again
    Updates to Performance Reports Delayed

    Due to system upgrades, updates to performance reports within the CJ Account Manager™ will be delayed starting July 21, 2006 at 5:00 PM PDT, until approximately July 24, 2006 at 6:00 AM PDT. During this time reporting will be slow, but tracking and recording of transactions will remain fully functional. If there are any changes to this schedule we will post them to the site and keep you informed.
    leeann


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  2. #2
    Analytics Dude Kevin's Avatar
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    S'ok. "Tracking is not effected."
    Kevin Webster
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  3. #3
    Full Member apex-auctions's Avatar
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    Quote Originally Posted by Noth
    S'ok. "Tracking is not effected."


    You go make funny.

    Me laugh.

    ha ha ha.

    Twaking not ffected. Dat a gooood one.
    Need eBooks ? [URL=http://www.softebooks.com]We gott'em[/URL]:escape:<br>

  4. #4
    ABW Ambassador Ron Bechdolt's Avatar
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    Just posted:

    Performance Reports Now Fully Functional

    Due to system upgrades, updates to performance reports within the CJ Account Manager™ were delayed starting Friday July 21, 2006 5:00 at pm Pacific Daylight Time, until Monday July 24th at 6:00 am Pacific Daylight Time. During this period tracking and recording of transactions remained fully functional. Updates to performance reports are now fully functional. We apologize for the inconvenience and appreciate your patience.
    My clicks and sales were down during the upgade period and I assumed it was due to the upgrade. Now I'll have to find another excuse.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  5. #5
    Full Member apex-auctions's Avatar
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    Quote Originally Posted by 7-days
    Just posted:
    My clicks and sales were down during the upgade period and I assumed it was due to the upgrade. Now I'll have to find another excuse.

    CJ's Broken - that's what I am using.

  6. #6
    The "other" left wing davidh's Avatar
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    Congratulations, CJFUKENBROKEN.COM is available!

    Check the domain names that you would like to register below.
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  7. #7
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    Fully Functional, yeah right....

    On my CJ homne page there is a Quick Task link:
    "Review 49 click(s) from invalid links."

    It would be nice if the link worked....All I get is a message saying:

    " There was an error processing your request. The incident has been logged and we are working to correct the problem. We apologize for any inconvenience."

    (I'm aware that I can look this up another way)
    [URL=http://ProxyGrader.com]ProxyGrader.com[/URL]
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  8. #8
    ABW Ambassador Mike O's Avatar
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    I've been getting the same error message for the last two days.
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  9. #9
    Full Member fg20878's Avatar
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    I have seen a lot of "Invalid clicks" since last Friday. Wonder if it's related to the latest upgrade. I emailed CJ and no reply so far. I will have to stop my campaign if it continues.

  10. #10
    ABW Ambassador Ron Bechdolt's Avatar
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    Well I had the worst weekend of sales reporting at CJ all year. I kept waiting for it to catch up and it never did. Yeah, it could have been just two bad days in a row, but I really doubt it, given they were doing an upgrade and had tracking problems a week or so ago.

    All I can say is thank goodness I worked all last week on building sites for merchants over at AvantLink network. Starting to see sales reporting already. Built a site yesterday for Geno's ClickInk at SAS. The one thing I can say for all this is it is making me build new php scripts to use datafeeds from other networks. I was getting pretty lazy just reusing my old ones for CJ merchants (because the format is all the same).

    Thanks, CJ, for getting me out of a slump and building new sites [for other networks]!
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  11. #11
    Full Member fg20878's Avatar
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    Here is the response from CJ:
    Thank you for contacting us with your concerns. Currently, there is a bug in our system regarding the INVALID LINKS Performance Reports. A bug was entered into our systems this afternoon regarding an error page displaying instead of the Invalid Links report. Our Engineering team is currently aware of the issue and will be working on resolving the issue. We apologize for any inconvenience this may cause. We thank you for taking the time to notify us about the problem.

    Best Regards,
    Client Support
    They didn't say if the tracking was affected.



    Quote Originally Posted by fg20878
    I have seen a lot of "Invalid clicks" since last Friday. Wonder if it's related to the latest upgrade. I emailed CJ and no reply so far. I will have to stop my campaign if it continues.

  12. #12
    ABW Ambassador
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    Something is up with my stats. Yesterday and today my balance went up but can't find the sales that did or what and why. I see some of the sales that would make it go up but some I can't find.

  13. #13
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    Are the clicks delayed as well? I am having good impressions today but I am not showing a lot of clicks, and my conversion rate is 4x higher than normal... usually my CTR is between 10% and 16% and Conversions are around the same. Today CTR is 5% and Conversions are 80%! Something fishy here...

  14. #14
    ABW Ambassador
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    I'm not sure, looks pretty normal. Just yesterday and today I have amounts showing up in the balance at the top where I can't find where they're coming from. Not seeing it in the performance or transaction reports.

  15. #15
    ABW Ambassador
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    Quote Originally Posted by TrustNo1
    I'm not sure, looks pretty normal. Just yesterday and today I have amounts showing up in the balance at the top where I can't find where they're coming from. Not seeing it in the performance or transaction reports.
    Hey, give me back my money

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