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  1. #1
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
    Join Date
    January 18th, 2005
    Location
    New York, USA
    Posts
    6,195
    So broken I can't even get help!
    About the only thing I can do in CJ is look at my reports. I can't change smartzones, I can't review pending offers, I can't view dead links and I can't freaking get the "help" page to open. It doesn't matter whether I use IE or Firefox, it's broken.

    Can someone give me a phone number for contacting CJ support so I can get some help?

    Thank you.

  2. #2
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Location
    Affiliateville, USA
    Posts
    7,927
    Phone: 800-761-1072

    Let us know if you actually reach someone on a Saturday.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  3. #3
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
    Join Date
    January 18th, 2005
    Location
    New York, USA
    Posts
    6,195
    Thanks, Ron. I'm going to wait until Monday to call. I'm soooo aggravated.

    Everything I try to do (except viewing reports) results in either a new login screen or nothing happens at all. Is this happening to anyone else?

  4. #4
    ABW Ambassador
    Join Date
    January 18th, 2005
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    Nunya, Business
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    23,684
    Everything that you mentioned is working for me.

  5. #5
    ABW Ambassador
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    January 18th, 2005
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    1,744
    Rhea - Not having any problems here either. Sounds very frustrating, hope it's fixed soon for you.

  6. #6
    ABW Ambassador
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    January 4th, 2006
    Location
    USA
    Posts
    2,477
    My "invalid clicks report" was broken on Thursday afternoon. Not sure when it started, by the time I checked that report, it was around 2PM. The error message said they were working on the problem...They fixed it after a while. That afternoon, I didn't get any sales between 12-4PM. I don't know if it is possible that when they trying to fix one problem, it creates another problem on tracking the sales. Here is the thread about the no sales concern on Thursday afternoon: http://forum.abestweb.com/showthread.php?t=76500

  7. #7
    ABW Ambassador meleemel's Avatar
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    January 18th, 2005
    Location
    North Carolina, USA
    Posts
    530
    I was having the "invalid clicks report" error, but then realized I could access them through the performance reports page.

  8. #8
    notary sojac Herb ԿԬ's Avatar
    Join Date
    January 18th, 2005
    Location
    Central/Western NY State
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    7,741
    that seems to be working today

  9. #9
    Pit Boss redsand's Avatar
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    January 18th, 2005
    Location
    Oak Grove
    Posts
    642
    The "invalid clicks report" has been fixed.

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