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  1. #1
    Newbie maae10's Avatar
    Join Date
    February 23rd, 2006
    Reporting problems
    Did anyone else have reporting problems during the last week? I e-mailed them and they answered there was a delay and would be back on-line yesterday, but I'm still missing a couple of days.

  2. #2
    ABW Ambassador
    Join Date
    January 18th, 2005
    Nunya, Business
    Haven't noticed any. Which two days are you missing?

  3. #3
    Newbie maae10's Avatar
    Join Date
    February 23rd, 2006
    I usually get between $15-$40 a day from them, on the 28th it dropped to $4 I figured it was a fluke but then $0 for the 29th and 30th, I got $5 on the 31st and today I'm getting the normal numbers again.

  4. #4
    Affiliate Network Rep
    Join Date
    January 18th, 2005
    Details on missing order data
    There remains a subset of orders that have not been loaded into ConnectCommerce following our upgrade over the weekend. The orders were all captured but have not yet been loaded into the reporting database.

    We expect to have restored the data into the reporting database within the next 24-48 hours. I will post an update when this has been completed or if we anticipate an additional delay with loading the data.

    We have also verified that 100% of the orders since Monday morning are flowing into the reporting system without any complications. Data from Monday at approximately 11am CDT should be completely accurate.

    I apologize for this inconvenience, however rest assured that we are working/testing the restore process very diligently and will be able to come to a resolution very shortly. Please feel free to contact me if you have any concerns.

    Larry Adams
    Affiliate Product Manager

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