Results 1 to 6 of 6
  1. #1
    Full Member
    Join Date
    January 18th, 2005
    Does CJ still have support ?
    Waiting for over a week to get an answer to a simple question. It is nice to get autoresponders saying they haven't forgotten me, but I prefer answers.

    Are they under employed?
    Have they fallen asleep?
    Don't they care anymore about their clients?

    They used to get fast answers, but now they look like LS.

  2. #2
    15 years and counting
    Join Date
    January 18th, 2005
    they look like LS.
    Yep, same stupid management acting the same with the same poor results.

  3. #3
    The slot machine that IS paid! Billy Kay's Avatar
    Join Date
    January 18th, 2005
    Small Town in Tennessee
    03/31/2006 03:57 PM
    I'm still waiting for a response - 8 months now

  4. #4
    ABW Ambassador Ron Bechdolt's Avatar
    Join Date
    January 18th, 2005
    Affiliateville, USA
    They are way behind, from what I hear. Your best bet, though, to bring your ticket to their attention is to call them. Reference the AAQ ticket number when you call. Can't guarantee any fast results, but you will get your ticket looked at by someone at CJ much faster than if you just wait.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  5. #5
    Affiliate Manager Heidi Sturrock's Avatar
    Join Date
    November 18th, 2005
    The Granite State
    You may want to try contacting them via their customer service phone number, 1-800-761-1072.

    Have your account number ready, as they will need it to refer to info you may be explaining in your account.

  6. #6
    Full Member
    Join Date
    January 18th, 2005
    I don't like making long distance phone calls to a company that cannot give proper support. I have so much work with LS and SAS products, so I skip CJ for a while.

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