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  1. #1
    Newbie
    Join Date
    January 17th, 2005
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    1,537
    I just got off the phone with CJ...seems all my 2nd tier people who were making me money have just disappeared...and guess what, according to client services, CJ is no longer going to pay 2nd tier and the first sites to get the shaft are the ones they arbitrarily feel are not performing as publishers.

    No warning, no email...simply 'oh we can do that.' Read TOS #6. But they will look into it.

    So I am out over 100 second tier potential income earners of which there are five or so total that make me $50 to $150 per month every month.

    Not only that...they are not going to reactivate my merchant account - they simply stole $500 from me in fees since they did not
    activate the changes and sent me the wrong code to boot.

    So I lose 7,500 affiliates and the whole thing is done arbitrarily and without any notice.

    And Jeff and Todd and Billy refused to talk to me about it.

    And client services said they had a special note from above not to reactivate my merchant account. Yet they still took my $250 for the month.

    And when I said it all had to do with the Morpheus issue they said they know. And that the Morpheus deal is very complicated and not something they are authorized to deal with.

    I recorded the call - and every time I asked the client serives person to talk to Jeff, Bibi, Todd or Billy, I'd get put on hold and then they'd come back with a slightly different story about what's going on.

    As the old Kingston Trio song said - People of Boston this could happen to you.

    Guess I have to call Meg at eBay and tell her how CJ is dealing with her affiliates.

  2. #2
    ABW Ambassador
    Join Date
    January 18th, 2005
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    4,423
    Take this the right way. This is not to attack what you say you are doing but do you blame CJ?

    You openly threaten to destroy their system here. You post how you are going to sue and destroy them.

    You are just feeling the pain of the slash and burn strategy. One reason why it is a dangerous strategy.

    Again I am not posting to judge your method etc, just saying - are you surprised?

    Chet

  3. #3
    Newbie
    Join Date
    January 18th, 2005
    Location
    Rainbow Bay, Australia
    Posts
    8
    CJ is still paying 5% on the second tier.

    I heard a rumor that CJ was dropping the second tier payments, so I contacted Todd Crawford and asked him to comment.

    He told me:

    "The current CJ Recruiter Program does pay $2 per new publisher, plus 5% 2-tier. Because CJ uses its own technology to track and pay publishers, it is not possible to list residual type payments in the lead or sale fields. The 5% is paid as a bonus that CJ must batch (as any other advertiser would) monthly."

    Hope that helps.<IMG src=http://www.abestweb.com/ubb/icons/icon6.gif>

  4. #4
    ABW Ambassador
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    January 18th, 2005
    Location
    Canada
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    1,650
    Welcome to ABW, Allan! It's great to see you here!!!

    Regards from Canada,

    Elisabeth Archambault

  5. #5
    ABW Founder Haiko de Poel, Jr.'s Avatar
    Join Date
    January 18th, 2005
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    New York
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    21,609
    Allan,

    All technicalities aside, welcome to ABW, SIR! <IMG src=http://www.abestweb.com/smilies/welcome.gif>

    Haiko

  6. #6
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    January 18th, 2005
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    New York
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    Also, If I may Todd has been very selective in his posts ... stating "currently"

    I believe that CJ will drop the second tier bonus, as they want "Quality not quantity" with publishers and merchants.

    Haiko
    [formatting [img]/infopop/emoticons/icon_biggrin.gif[/img]]

    [ 05-24-2002: Message edited by: Haiko ]

  7. #7
    Resident Genius and Staunch Capitalist Leader's Avatar
    Join Date
    January 18th, 2005
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    Florida
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    12,817
    "[Todd Claimed] The 5% is paid as a bonus that CJ must batch (as any other advertiser would) monthly~AG"

    It is not. I know within minutes whenever one of my 2-tiers makes a sale--because it shows up in my 2-Tier report! This hasn't changed.

    Still, welcome to ABW!

  8. #8
    Newbie
    Join Date
    January 17th, 2005
    Posts
    1,537
    I have only one thing against CJ...they do not follow their own TERMS OF SERVICE.

    And that, no matter how you work it, that is
    BREACH OF CONTRACT.

    And if they know they are doing something in violation of their TOS, that is even remotley causing affiliates to lose sales etc., and they do nothing, it's FRAUD. or attempted fraud.

    And if they allow an affiliate or merchant to steal your traffic or orders, it's UNLAWFUL CONVERSION.

    These are illegal acts and everyone has occurred at CJ in more than one instance.

    Their TOS say if merchants cheat they are gone...yet almost every complaint has been pretty much ignored or only rudimentarily looked into.

    I have went thru channels and it got me nowhere. So I took it to the forums and made it personal, because it is personal.

    Failure to follow their TOS is costing me and my affiliates on CJ money which are families can use. When that happens it's personal.

    There is NO excuse for CJ violating any of there TOS. If they find a TOS area that they
    find untenable, then they should rewrite the TOS...but that does not mean that what they did during the old TOS is washed away.

    All I have asked is treat both affiliates and merchants equally with regard to the TOS.

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