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  1. #1
    ABW Ambassador
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    I had to do an entire reformat all over again! ARGHH

    So anyway here is my dilema, I know it may sound silly but I have no clue.

    My screen is stuck at 640 by 480 and the resoultion is terrible.

    I looked at HP for my a4033a monitors drivers and could find none.

    Anyone know how I can fix it?

    Por favor, oh man it's almost 3:30<IMG src=http://www.abestweb.com/ubb/icons/icon36.gif>

  2. #2
    Master of Design AlexBet's Avatar
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    It is not you monitor driver. You are probably stuck with 640x480 and 16 colors. [img]/infopop/emoticons/icon_frown.gif[/img]

    The problem is with the video card drivers and DirectX. I don't know what OS and video card you have, but there is a rule for installing your video card. You MUST install DirectX before you install your video card.

    Sometimes this happens with newer video cards when you install your video card firswt without installing DirectX. I don't know why, but it is just the way it is.

    If you have installed your video card drivers, then try installing DirectX and see if you solve the problem. If it doesn't, then uninstall your video card, install DirectX, and then install your video card drivers again.

    Hope this helps.

  3. #3
    Resident Genius and Staunch Capitalist Leader's Avatar
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    On a completely different tack...it may have just reverted to the default settings.

    If you have Win98, You may be able to change it back by right-clicking on your desktop (pick a blank space). A menu will appear. Pick Active Desktop-->Customize my Desktop.

    A gray box'll come up. Pick "Settings". On the left (in the box) is a drop-down with how many colors you want (I've got 16 million selected). On the right (in the same box) is a slider where you can pick the display size.

    Pick the amount of colors and size you want. Hit Apply. Wait a few seconds for it to adjust (screen goes black--does NOT "flicker" like it says). When the screen comes back, it'll be like you want it, if the settings were the problem.

    You may have to hit "refresh" (from the menu that comes when you right-click on the desktop) to get the wallpaper to look right. Or you may not--sometimes the wallpaper adapts on its own, but sometimes the size distorts when you change the display size.

    HTH

    [ 06-04-2002: Message edited by: Leader ]

  4. #4
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    Thanks Alex & Leader!
    I tried the 'customize desktop' idea first but just like I feared the 16 million option was disabled just like the others.

    I am downloading directx now, wish me luck<IMG src=http://www.abestweb.com/ubb/icons/icon9.gif>

    geezowhiz, it's after 5! so much for sleep, lol.

  5. #5
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    Alex, This is gonna sound silly but, how do I uninstall my video card?

    If I do uninstall it how will I see what I am doing?

    I just don't wanna make a bad situation worse ya know?

    Thanks,

    Steve

  6. #6
    ABW Veteran Student Heyder's Avatar
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    I think I can answer that one.

    I think you could add a second driver and then remove the first.

  7. #7
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    Yippie, yahooo!!! <IMG src=http://www.abestweb.com/ubb/icons/icon38.gif> <IMG src=http://www.abestweb.com/ubb/icons/icon38.gif> <IMG src=http://www.abestweb.com/ubb/icons/icon38.gif>

    I went to gateway and found out the are quite the cool company! They have a utility there that figures out what drivers you need, then give detailed, step by step instructions on how to install them.

    Well, now for a day of loading all me software back on again.

    That's okay, at least now I can see what I am doing :eek:

    Thanks again everyone!

  8. #8
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    Breeze, I know how you feel. I went through the exact same thing last week. I was so made. My new 30 gig hard drive just died and luckily I still had the original 4 gig drive that they were able to put back in. But I went out and brought a new computer and am giving this one to the kids.

  9. #9
    Master of Design AlexBet's Avatar
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    Breeze,

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>If I do uninstall it how will I see what I am doing?<HR></BLOCKQUOTE>
    LOL! [img]/infopop/emoticons/icon_biggrin.gif[/img] You ARE going to see EVERYTHING! You are going to see just like you are seeing everything right now - 640x480, 16 colors. The video card will be working as a STANDARD video card, meaninng it will not use it's advanced features because there will be no driver for it.

    Make sure you get the CORRECT driver for your video card, otherwise it is NOT going to work as it is supposed to (if at all). That is, go to the site of the manufacturer of the video card and search for the latest drivers for your MODEL.

    For example, if your video card is manufactured by NVidia, you would go to their website, www.nvidia.com.

    NOTE: Many video cards are manufactured by some companies but have other chipsets. For example, you may have a video card manufactured by Asus with an NVidia chipset. In this case, MAKE SURE you check the Asus website for drivers FIRST. If you don't find your drivers there, THEN you go to NVidia's website and download NVidia's drivers.

    This is because some manufacturers have different drivers for their products eventhough they have the same chipset like many other video cards. If your video card is a "NO NAME" card, then just download the drivers for it's chipset. Usually, the drivers are located in the SUPPORT sections of their websites.

    You can download the latest DirectX here:
    http://www.microsoft.com/windows/dir...ds/default.asp

    NOTE: MAKE SURE you donwload DirektX for YOUR OS. For example, if you have WIN98 installed, then get DirectX for Win98.

    If you have WinXP installed, then you DON'T need to install DirectX, because the latest DirectX version will be installed when you install WinXP.

    Hope this helps. [img]/infopop/emoticons/icon_wink.gif[/img]

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