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  1. #1
    Newbie
    Join Date
    August 16th, 2006
    Posts
    18
    Orbitz u1 tracking bug
    So, I have been successfully doing u1 tracking on the Orbitz commissions that I generate -

    but all of a sudden, today some commissions posted without any u1 information-

    (All my links have the u1 information)

    How could this happen?
    What if someone still had my cookie for orbitz from a previous click through - but did not directly click through and buy this time? Would this stop my u1 tracking?

    Or could Orbitz u1 tracking just be temporarily down?

    Any experience here?

    Thanks!

  2. #2
    Full Member
    Join Date
    February 8th, 2006
    Posts
    326
    Which report did you run to see these?

    The best way to look at these is to use a report that has uese posting date, and (the member id field report, i think), and run it for yesterday's date. So if these transactions posted today, run the report tomorrow.

  3. #3
    Newbie
    Join Date
    August 16th, 2006
    Posts
    18
    Yeah - I am using the Member ID Field Report

    I haven't ever seen u1 info added to a transaction that initially showed up on the Member ID Field Report with the u1 column blank.

  4. #4
    Full Member
    Join Date
    February 8th, 2006
    Posts
    326
    I have seen that in the past, not always but it happens

  5. #5
    Affiliate Manager
    Join Date
    August 17th, 2006
    Posts
    38
    Hi All,

    I have heard of trans with u1 codes taking a while to appear since LS needs to un-ecrypt the u1 before processing them as a commissionable transaction. But I agree that they shouldn't necessarily be showing up as a transaction at all with the u1 blank if there should be one.

    Matt, can you send me some more info to aconley(at)orbitz.com?

    Angela
    Affiliate Manager, Orbitz.com
    Last edited by Carolyn - ShareASale; September 27th, 2006 at 03:36 PM.

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