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  1. #1
    What's the word? Rhia7's Avatar
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    Angry Security Error: Domain Name Mismatch
    I am upset by this. One of the merchants from Shareasale that I have multiple links to now scares away my visitors with a javascript prompt.

    The javascript prompt says:

    Security Error: Domain Name Mismatch
    "You have attempted to establish a connection with 'www.merchant.com.' " [the exact merchant is not being named -- this should not happen with ANY merchant on any affiliate network especially Shareasale -- a network that toots its horn for having a reputation for not allowing parasites or anything that could compromise security]

    "However, the security certificate presented belongs to '*.monstercommercesites.com'
    It's possible, though unlikely, that someone may be trying to intercept with this web site. If you suspect the certificate shown does not belong to 'www.merchant.com' please cancel the connection and notify the site administrator."
    Then there are 3 buttons:
    • View certificate
    • OK
    • Cancel


    I am upset that this has happened with a merchant I am promoting.
    I deal with this type of problem by removing the "offending links" and then I will think twice before promoting the merchant again.

    When I initially inserted the merchant's links there were no problems at all.

    Does Shareasale check to make sure that merchants have sites that don't pose security hazards? This merchant has nice products, why is this happening? Why should something like this happen with any merchant?

    This type of thing should not be happening -- it places a doubt in my mind about the security of the merchant and it scares away my visitors
    Last edited by Rhia7; October 5th, 2006 at 03:49 PM.
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  2. #2
    What's the word? Rhia7's Avatar
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    No visitor can see/scroll down my page without clearing that annoying javascript prompt -- I'm not sure how I could scare the visitors away any faster

    This quote is really scary (scarier than any Halloween costume):
    However, the security certificate presented belongs to '*.monstercommercesites.com'
    What the heck is: monstercommercesites.com!?

    That domain name does not match up with any affiliate merchant I promote.
    If something is wrong with a site, affiliates should be notified immediately or something -- heck, something like that problem shouldn't happen.

    That domain doesn't match the merchant I had links to (it is not a Halloween merchant, it is a fashion merchant) -- gag me with a spoon.
    ~Rhia7 -- Remember the 7
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  3. #3
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    However, the security certificate presented belongs to '*.monstercommercesites.com'

    It could be that this site is a hosting site and the secure
    cert is issued to and shared by all websites hosted. Perhaps
    the old cert was recently replaced / updated and has caused
    this security message to appear?
    mike

  4. #4
    ABW Ambassador Nature Boy's Avatar
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    Did you try contacting the merchant? As was said above, it sounds like their security certificate is what's causing the problem. Make sure you mention that when/if you contact them with your concerns.
    Scott
    If you can't dazzle them with brilliance, then baffle them with bulls#!t
    Don't tell me that you'll do it... SHOW ME.
    Just because everyone else is drinking it is no reason for me to drink the KOOL-AID.

  5. #5
    Resident Genius and Staunch Capitalist Leader's Avatar
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    MonsterCommerce is a shopping cart provider.

    I'd guess that it's what Merlin said. Perhaps their own unique one expired--they're kind of like domain names in that you have to keep renewing 'em, and that it's possible to forget to renew. Also, they can be a slight pain to install, so perhaps the merchant didn't succeed in getting their server to recognize their own cert instead of Monster's. (That's what testing is for! But they're learning the hard way, now...)

    Probably the best move is to just email the merchant. No merchant is going to want a sales-killing security warning coming up on their site! Chances are it'll be fixed within a day, or maybe the next day if they actually keep "business hours" and nobody's there to get your email now.

    It's not a JavaScript that the merchant put there that does the warning; that's generated by the browser.
    There is no knowledge that is not power. ~Hemingway

  6. #6
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    Are you linking to an image with https? or does this happen when they click over? Either can cause it, while not pretty, it is not parasitic or harmful.

  7. #7
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by chetf
    Are you linking to an image with https? or does this happen when they click over? Either can cause it, while not pretty, it is not parasitic or harmful.
    I was linking to a standard product image.

    You can't look at my page without dealing with the javascript prompt (i.e. this is a hassle).

    Visitors don't like to see (this is part of the long javascript message that they see):
    Security Error: Domain Name Mismatch

    "It's possible, though unlikely, that someone may be trying to intercept with this web site. If you suspect the certificate shown does not belong to 'www.merchant.com' please cancel the connection and notify the site administrator."
    It's not good for business
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  8. #8
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by merlin999
    However, the security certificate presented belongs to '*.monstercommercesites.com'

    It could be that this site is a hosting site and the secure
    cert is issued to and shared by all websites hosted. Perhaps
    the old cert was recently replaced / updated and has caused
    this security message to appear?
    mike
    I wish they had certified the cert

    I like the merchandise this particular merchant has -- but due to this nonsense I'll drop their their links and focus on a merchant that doesn't do that to me

    Btw, thanks to all who responded to this thread. I appreciate everyone's feedback, opinions, etc...
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  9. #9
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    Rhia, that message only appears when something is linked by https vs http. search your page for "https" and replace it with "http", as a rule, you should never use encrypted links for images.

    Chet

  10. #10
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by chetf
    Rhia, that message only appears when something is linked by https vs http. search your page for "https" and replace it with "http", as a rule, you should never use encrypted links for images.

    Chet
    I deleted it already.

    The link was not "https" --it was a picture link generated by the Make-a-Page tool (a tool that usually does not create "https" links)

    Thanks anyway for your instructions -- at least you tried to come up with an answer

    Leader suggested that perhaps the merchant changed the shopping cart -- well, I don't like dealing with these type of hassles so I'm going to focus on someone else.

    I probably will e-mail this merchant because I like the merchandise it carries -- too bad this certificate crap happens
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  11. #11
    Comfortably Numb John Powell's Avatar
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    The link was not "https" --it was a picture link generated by the Make-a-Page tool (a tool that usually does not create "https" links)
    The tool works with what it is given. You have to have https in your url or are being redirected to a url with https.

    Really don't be so hard on the merchant. He or she doesn't like this kind of problem either and would appreciate you communicating the error. Judge them buy how fast they work to correct the situation.

  12. #12
    What's the word? Rhia7's Avatar
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    This is giving me the problem, a simple Make-a-Page link (heavily edited so I don't get slammed against the wall by anyone):

    Replace "]" with ">"

    [a href="http://www.shareasale.com/m-pr.cfm?merchantID="yeahyeahyeah" class="sasmakepage" target="_blank"][img src="https://www.dumbMerchant.com/ProductImages/mmmm/niceproduct.jpg" border="0" /]
    Nice product--too bad the certificate is giving this webmaster a headache[/a]

    This illustrates that it is indeed a Make-a-Page link and it was not "https" so why do I get the above certificate crap from this merchant??
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  13. #13
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by bumpaw
    The tool works with what it is given. You have to have https in your url or are being redirected to a url with https.

    Really don't be so hard on the merchant. He or she doesn't like this kind of problem either and would appreciate you communicating the error. Judge them buy how fast they work to correct the situation.
    I did not create any "https" pages -- I haven't figured out how to do that yet-- it's probably my hairstyle that gets in the way of learning those type of things
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  14. #14
    Comfortably Numb John Powell's Avatar
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    img src="https://www.dumbMerchant.com/ProductImages/mmmm/niceproduct.jpg" border="0" /]
    It's the image. See the https.

    Try any or your sites by adding the "s" in the address bar as https://yourdomain.com You may pop a warning if your host offers https and it's a shared certificate.

  15. #15
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by bumpaw
    It's the image. See the https.

    Try any or your sites by adding the "s" in the address bar as https://yourdomain.com You may pop a warning if your host offers https and it's a shared certificate.
    I think it links to a "https" site -- but if I deleted the "s" would the image still appear?

    I thought the links created in Make-a-Page were ready for the web?
    (I guess I was wrong?)

    So if I see an affiliate link with "https" in it, am I supposed to edit the link?
    Would the picture still be visible?
    Last edited by Rhia7; October 5th, 2006 at 10:43 PM.
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  16. #16
    ABW Ambassador Nature Boy's Avatar
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    Quote Originally Posted by Rhia7
    Would the picture still be visible?
    Try it and see.

    Then email the merchant and request that his images not be linked to his secure site https://www.dumbMerchant.com as it is causing problems with your pages loading. They should be very appreciative.
    Scott
    If you can't dazzle them with brilliance, then baffle them with bulls#!t
    Don't tell me that you'll do it... SHOW ME.
    Just because everyone else is drinking it is no reason for me to drink the KOOL-AID.

  17. #17
    Comfortably Numb John Powell's Avatar
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    I think it links to a "https" site -- but if I deleted the "s" would the image still appear?
    Probably. Put the link to the image in your browser address bar and try it with and without the "s".

  18. #18
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by bumpaw
    Probably. Put the link to the image in your browser address bar and try it with and without the "s".
    Okay, I did it and it seems to work.

    All you guys get kissy kissy icons

    Thanks for helping me out. I learned something.

    Yes, I'll have to e-mail the merchant and give the details of the problems caused when an image url is linked to an "https" instead of "http"

    Especially since any webmaster (not aware of this situation) who uses the Make-a-Page tool could possibly run into the same problem.

    Thanks every one

    The one thing that baffles me is that when I first used the merchant's links, I did not encounter a problem -- this is fairly recent.
    The links initially worked because I made sales with the merchant. I don't know what changes made by this merchant caused the problem?

    I will let the merchant know that the images should not be linked to "https"
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  19. #19
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    Just a technical note: It's not a JavaScript warning, it's a browser warning - and a very useful one (mismatching certificates can mean mischief .

    Solution: Quick: Change all "https"s into "http"s. They will work for sure.
    Permanent: E-mail the merchant and tell them to buy their own certificate.

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