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  1. #1

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    June 7th, 2006
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    Unhappy DDOS attack... life sucks.
    Our server has been under attack for several hours now and half of all our sites are down (two servers, only one attacked). Apparently it's not stopping and the techs are moving our sites to a new server.

    People are wonderful sometimes...

  2. #2
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    January 18th, 2005
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    My condolences. I've been on the receiving end. Turned out to be coming from China. Unfortunately it happened the same weekend Google spidered my sites. It took months to recover from that mess. Good luck!

  3. #3
    The slot machine that IS paid! Billy Kay's Avatar
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    January 18th, 2005
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    We've all been there dude - sorry - at least the DO eventually get solved

  4. #4
    What's the word? Rhia7's Avatar
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    January 13th, 2006
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    I'm not sure what DDOS means, but I am very sorry you are being attacked

    I hope things return to normal for you soon.
    ~Rhia7 -- Remember the 7
    Twitter me

  5. #5
    http and a telephoto
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    January 18th, 2005
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    Been there done that, it sucks.... good luck with recovering...
    Deborah Carney
    TeamLoxly.com BookGoodies.com ABCsPlus.com

  6. #6
    Affiliate Manager Matt McWilliams's Avatar
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    July 21st, 2006
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    DDOS means Denial of SErvice...it is basically (if I understand correct) an attack on a server by sending billions of packets per second to the server and overloading it.
    Matt McWilliams
    Call Me At: (317) 825-8826 | Follow Me On Twitter: @MattMcWilliams2 | Connect With Me On LinkedIn

  7. #7
    Affiliate Manager Matt McWilliams's Avatar
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    July 21st, 2006
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    Sweet I found it - http://en.wikipedia.org/wiki/Denial-of-service_attack

    We had a DDOS attack about 2 weeks ago that put me through hell...

    I always call our top affiliates (as many as our affiliate team can) when a server problem occurs and it is the least favorite part of the job BY FAR! I'm just glad affiliates appreciate that
    Matt McWilliams
    Call Me At: (317) 825-8826 | Follow Me On Twitter: @MattMcWilliams2 | Connect With Me On LinkedIn

  8. #8

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    June 7th, 2006
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    Well, our data is safe, and luckily we have more than one server so our primary sites are still operational. However I was working on sites on server 2 and this makes me sit around twiddling my thumbs.

    Yea, it also costs money. There is a couple of sites that were good performers this month until now. Not sure why anyone would think our sites are worth spending time on or if we are just part of some larger attack (which is usually the case).

  9. #9
    Affiliate Manager Matt McWilliams's Avatar
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    July 21st, 2006
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    Fort Wayne, IN
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    Very nice...

    We back up each server onto another server 4 times a day in case the worst case happened. This way there would be no major issues.

    The ones that drive me nuts are the 30 minute attacks because they are too short to justify a server switch but long enough to make go more insane than I already am.
    Matt McWilliams
    Call Me At: (317) 825-8826 | Follow Me On Twitter: @MattMcWilliams2 | Connect With Me On LinkedIn

  10. #10
    ABW Ambassador
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    Who is your server provider? Most larger providers can handle this kind of thing fairly quickly. Sad that it is so commonplace.

    Chet

  11. #11
    Not that fat. ReallyBigGuy's Avatar
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    July 20th, 2005
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    Quote Originally Posted by chetf
    Who is your server provider? Most larger providers can handle this kind of thing fairly quickly. Sad that it is so commonplace.

    Chet
    Thats what I was thinking. Our hosting facility usually cleans that stuff up in about 15 mins after we call them.

  12. #12
    Merchant & ABW Ambassador
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    May 31st, 2006
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    Houston TX
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    Quote Originally Posted by chetf
    Who is your server provider? Most larger providers can handle this kind of thing fairly quickly. Sad that it is so commonplace.

    Chet
    We had the same problem some time back. The hosting company could not do anything cos the attack came from a random IP address / IP Masking. Spoke to some firewall company, CDW and they could not send out product/service in time.

    It was hell for 1 week.

    Having servers across a few data warehouse does minimize the impact with better firewall

  13. #13
    The slot machine that IS paid! Billy Kay's Avatar
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    January 18th, 2005
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    Small Town in Tennessee
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    I woke up this morning to dozens of these:

    =============================================================
    Customer Payment Error
    =============================================================

    The following customer has attempted to submit an order. The
    payment failed due to the error below. The customer has also
    reviewed this error. It is recommended that you give this
    customer a few minutes to correct the issue and submit a
    successful payment before contacting them.

    Payment Processor Error:
    500 Sorry timed out. Please try again



    Order No.: 28742784
    Seems my payment gateway host is down. Called them. They said it's been a problem for recurring SIX days!

    What's worse? People who can't get to your site at all - DDOS attack - or people who do get to your site, find what they want, but can't place an order.

    Aargh!

  14. #14

    Join Date
    June 7th, 2006
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    This attack lasted nearly 36 hours. The data center was trying to stop it, but it would keep coming. Not sure exactly WHY, and we have had these attacks before, but never to this extent. Usually they are much shorter.

    Seems someone was determined to make sure our server went down (and whoever elses).

    To update this thread within 48 hours we were completely operational again, though it too another 24 hours for php to clear it's head.

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