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  1. #1
    ABW Ambassador
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    January 18th, 2005
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    Sacramento, CA
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    So far, ZapTel - The Phone Card Superstore, has reversed every transaction without explanation. I emailed them on the first one and never got a response. This last time I gave them an ultimatum and, once again, they failed to reply. As promised, I am alerting all publishers about this merchant. I can understand a few reversals here & there, but when they're batting a thousand and don't give you the time of day, then there's something wrong.
    I told them that if they fail to reply to my correspondence, then they are, in effect, admitting that they are guilty of fraud. Again, they have not responded at this time.
    I could insist that CJ look into this matter and eliminate the merchant's account, but I know they won't, so I am simply asking for other publishers to avoid ZapTel and to tell others to do the same.
    Thanks.

    FreeCallz.com - Free and cheap phone services.

  2. #2
    ABW Ambassador Andy's Avatar
    Join Date
    January 18th, 2005
    Posts
    4,178
    After looking at my eBay lead reversals, I think eBay must be trying really hard to get up to that 100% level with ZapTel!

    Andy [img]/infopop/emoticons/icon_mad.gif[/img]

  3. #3
    ABW Ambassador
    Join Date
    January 18th, 2005
    Location
    Sacramento, CA
    Posts
    1,263
    read my topic about ebay...posted just after this one...

    FreeCallz.com - Free and cheap phone services.

  4. #4
    Member
    Join Date
    January 18th, 2005
    Posts
    57
    http://members.cj.com/member/account...chantid=602171

    Under Charge-back percent click on view trend and you will see that their charge-back percent has been around 25% for the past year. Not everything is being reversed. Despite that fact you do deserve proof for your reversals...

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