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  1. #1
    Affiliate Manager
    Join Date
    January 24th, 2006
    Posts
    8
    Affiliate CRM Software
    Hi,

    Can anybody recommend CRM software for affiliate management?

    Thanks,
    Beth

    Beth Koch
    Affiliate Marketing Specialist

    LAMPS PLUS, Inc. | www.LampsPlus.com
    direct: 818.428-4494
    toll free: 800.782.1967, ext. 494
    e-mail: BethK@LampsPlus.com

  2. #2
    Analytics Dude Kevin's Avatar
    Join Date
    January 18th, 2005
    Location
    Rochester, NY
    Posts
    5,904
    I use Salesforce. It doesn't have all the functionalities I want (unless I were to invest in the Enterprise edition), but I love the way it handles.

    And truthfully, the SAS backend is pretty decent in that regard. How powerful a solution do you need?
    Kevin Webster
    twitter: levelanalytics

    Kayak Fishing
    Web Analytics and Affiliate Marketing

  3. #3
    Moderator MichaelColey's Avatar
    Join Date
    January 18th, 2005
    Location
    Mansfield, TX
    Posts
    16,232
    I've heard good things about ACT.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  4. #4
    Full Member asr_guy's Avatar
    Join Date
    June 12th, 2005
    Location
    Canada
    Posts
    310
    I've also used Goldmine, Maximizer, and Salesforce.com. Unless ACT! has changed it's act, I always found it quite clunky/awkward. Goldmine is so so, maximizer too long ago to comment, and SF I found too slow since it's hosted.

    Some of the better affiliate tracking systems have their own contact management features. Another option might be to take a free open source CRM (e.g. vtiger) and integrate it with your affiliate system.

    Regards,
    Peter
    [URL=http://www.typoassassin.com/?utm_source=abestweb&utm_medium=forum&utm_content=p&utm_campaign=sig]Are these affiliates stealing from you?[/URL]

  5. #5
    Affiliate Manager
    Join Date
    January 24th, 2006
    Posts
    8
    Thanks everybody!

  6. #6
    Newbie
    Join Date
    July 4th, 2008
    Posts
    1
    Hi Beth,

    Wanting to revive this thread as am keen to hear if you ever found a solution to your CRM requirement. Not sure from your post though if you want to manage your affiliates (as a merchant) or your affiliations (to merchants)?

    Cheers,
    Perry
    [no links in sig]

  7. #7
    OPM and Moderator Chuck Hamrick's Avatar
    Join Date
    April 5th, 2005
    Location
    Park City Utah
    Posts
    16,646
    I have used ACT! for over 15 years. Its great for an office based server version. You have to use IIS though. Check into Sugar/CRM which is open source and runs on Linux/PHP. Good if you have several out of an office.

  8. #8
    Outsourced Program Manager Chris -  AMWSO's Avatar
    Join Date
    January 18th, 2005
    Location
    Bangkok
    Posts
    11,273
    I use a mix of ThePatnermaker and Zoho.
    Affiliate Marketing by AMWSO. Skype - chrissanderson ::: TEL 1-720-336-1784 ::: www.amwso.net
    Join our affiliate programs :Vaper Empire, Iolo, Art of Tea, or See ALL our Programs here

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