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  1. #1
    Newbie
    Join Date
    November 20th, 2006
    Posts
    4
    Missing Cheque
    Hi,

    Posted a ticket about this several days ago, but as yet no reply - so thought I'd try this.

    I am missing a cheque that was sent according to the control panel.

    Is it possible to cancel this and re-issue?

  2. #2
    Newbie
    Join Date
    November 20th, 2006
    Posts
    4
    Anyone going to reply?? Admin??

  3. #3
    Advocate mellie's Avatar
    Join Date
    January 18th, 2005
    Location
    Here
    Posts
    1,925
    It would probably be a good idea to try and email them direct. I've always gotten fast replies. Maybe try Sarah to start with.

    I do not know for sure about this but since Thanksgiving is tomorrow they might have a different office schedule.

  4. #4
    Full Member
    Join Date
    January 18th, 2005
    Posts
    441
    That happened to me in September 2005. I emailed SAS and I had to wait 90 days before the cheque was re-issued. It was mailed with my December cheque. Good thing it wasn't a fortune!

    Catwoman

  5. #5
    Newbie
    Join Date
    November 20th, 2006
    Posts
    4
    90 days!! Ouch.

    Tried emailing support, but that just goes into the ticket system. Which meant that it appeared I had put in two tickets on the same subject. One was deleted, so I know someone somewhere has read it - But no reply yet!

    Anyway thanks for the feedback.

  6. #6
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,657
    webpreneur,

    Can you give me some idea on your username or userID so that I can look up your ticket ? or just provide me the ticket number that will work also.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  7. #7
    Newbie
    Join Date
    November 20th, 2006
    Posts
    4
    Hi
    Ticket is HQX-648109

    Thanks Brian

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