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  1. #1
    Member
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    January 18th, 2005
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    145
    hi.


    is there a reason why i get a different total when i add-up all transactions (by hand) for the month of august VS the amount shown in the "grand total" column of transactions for august?

    there is a 50% difference between the two amounts, even after deducting all reversals and having no extended transactions.

    i didn't have this prob in july, but it looks like july's total (already paid) is being deducted again from my august balance.

    any ideas on why this is happening?


    thanks.

  2. #2
    ABW Ambassador Ron Bechdolt's Avatar
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    January 18th, 2005
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    Did you remember to sharpen your pencil before you added them all up.

    Sorry, could not resist. I have no idea. Which reporting screen were you using to add everything up with?

    Ron
    7 Days A Week Marketing

    "Keep your hands out of my cookie jar!"

  3. #3
    Member
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    January 18th, 2005
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    lol, ron!


    i used the transaction screen, just like i did last month for july. it's as if it stopped counting tranasactions after a certain point.

    any ideas?



    thanks.

  4. #4
    ABW Ambassador Ron Bechdolt's Avatar
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    Did you remember to send Todd at CJ is monthly bribe? [img]/infopop/emoticons/icon_wink.gif[/img]

    Were all transactions "Locked"?

    Why don't you submit your question to CJ support and see what they say?

    Ron
    7 Days A Week Marketing

    "Keep your hands out of my cookie jar!"

  5. #5
    ABW Ambassador
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    January 18th, 2005
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    Well clicking on payment report for me tells me there is no data for this time period. Is this a CJ interim error while checks are being calculated? I reckon I should have a big check from July/August commishes.

    I seem to remember seeing this before but I thought CJ had fixed it so the report was always correct now. Another dream I had obviously.

    Andy Williams

    Keyword DARTs - New search engine optimization software
    http://www.affiliate-masters.co.uk/k...timization.htm

  6. #6
    ABW Ambassador Ron Bechdolt's Avatar
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    I seem to remember a post from Todd about that too. I thought reporting would me more active, but I have not seen anything like that yet.

    Ron
    7 Days A Week Marketing

    "Keep your hands out of my cookie jar!"

  7. #7
    Member
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    January 18th, 2005
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    103
    do you have a red withdrawal transaction for that month? if so, thats what causing the problem... [img]/infopop/emoticons/icon_razz.gif[/img]

  8. #8
    Member
    Join Date
    January 18th, 2005
    Posts
    145
    great news!

    when i click on "payment status" it reads,

    "Your payment is currently being processed. Please check back tomorrow for an update."

    ...and it shows the ENTIRE amount!

    however, the transction report total is still at about 50%.

    i guess it is a glitch in the system, as some of you have suggested.

    thanks for all of your help.
    [img]/infopop/emoticons/icon_smile.gif[/img]

  9. #9
    Full Member
    Join Date
    January 18th, 2005
    Posts
    429
    Your August Transaction report has your July's
    payment deducted from it.

    For instance, if you had $1000 commission owed
    for August and earned $500 in July, your
    August transaction report will show only
    $500.

    To find this deduction, use the Advanced Generator, set it for Aug 2002, come down to
    "Show what types of transactions?" pull down
    menu and select "withdrawal" -- it will give
    you the amount that is missing.

    Or use the Simple Generator and set the
    day for August 16 -- that's when CJ withdrew
    our funds for payment. You'll see the
    withdrawal on your transaction report.

    Best,
    Anne

    By your thoughts you are daily, even hourly, building your life.
    You are carving your destiny.
    ~Ruth Barrick Golden

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