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  1. #1
    ABW Ambassador
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    Any Sales Report Today?
    I have two active Linkshare merchants that report all of their previous day's sales mid to late morning and other Linkshare merchants who report at various times during the day. I have had no Linkshare sales report today. Anyone else?

  2. #2
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    We are experiencing the same problem. We normally make between 4-10 sales per day and we have not seen any sales posted for December 31st and today.

  3. #3
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    Last sale in 29.
    I am sure there is a problem, I am expecting at least 10 sales.
    Lets wait and see...

  4. #4
    ABW Ambassador Snib's Avatar
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    I didn't see any new sales either.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  5. #5
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    I have a few 12/31 sales from Overstock.com that have posted.

    Michael

  6. #6
    Moderator MichaelColey's Avatar
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    My last LinkShare transaction is from "Monday 01-JAN-2007 06:37" (LinkShare time), so I haven't seen anything posted in about 18 hours now.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  7. #7
    Full Member RickPlmr's Avatar
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    Same here - waiting on a couple cell phone sales from Wirefly to post. Clicks tracked fine though... just not the sales.

  8. #8
    ABW Ambassador Snib's Avatar
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    I just looked at my Invoice Payment Details for December in Synergy and the figures are higher than my reports. Seems like the reports haven't updated completely.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  9. #9
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    Quote Originally Posted by Snib
    I just looked at my Invoice Payment Details for December in Synergy and the figures are higher than my reports. Seems like the reports haven't updated completely.

    - Scott
    I think you want to say that the Synergy reports are lower.
    Mine are much lower than in the clasic reports too.

  10. #10
    ABW Ambassador Snib's Avatar
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    Quote Originally Posted by pexcornel
    I think you want to say that the Synergy reports are lower.
    Mine are much lower than in the clasic reports too.
    My traditional Synergy reports match my traditional, traditional reports. But the payment report in Synergy is reporting more than both of my Sales and Activity reports.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  11. #11
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    It's 2:00 am PST January 2nd here and impressions and clicks have been updated but not sales. Again we average a considerable amount of sales EVERY day and have not seen any sales reported since December 31st. Linkshare is this the best way to start the new year?

  12. #12
    Moderator MichaelColey's Avatar
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    Quote Originally Posted by MichaelColey
    My last LinkShare transaction is from "Monday 01-JAN-2007 06:37" (LinkShare time), so I haven't seen anything posted in about 18 hours now.
    I still don't see anything beyond this transaction. Going on about 33 hours now. Something is definitely broken.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  13. #13
    ABW Ambassador Snib's Avatar
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    No updates today either, just clicks. How disappointing.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  14. #14
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    It appears that everything is updated now.

  15. #15
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    At about 9:21am on 12/31, I know their Synergy servers were down... database error messages and whatnot. I'm showing a few sales, but much lower than what we typically see.

    No sales reported for today, though, and some of our majors haven't updated for yesterday.

  16. #16
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    I have sales now from 29.12-02.01, all with 02.01.2007 Process Date.
    Is it possible that these are ALL the sales, but I don't know for sure.

  17. #17
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    Just got off the phone with LinkShare affiliate support. According to the rep Linkshare has an open technical ticket that was filed 4 hours ago regarding this issue. Sales have been captured during this time however they have obviously not been posted.

    He also stated that they are expecting to resolve the issue by this evening but with no definitive estimated time of completion. Personally I will be checking my stats frequently and following up tommorow.

  18. #18
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    Quote Originally Posted by hudoo
    Just got off the phone with LinkShare affiliate support. According to the rep Linkshare has an open technical ticket that was filed 4 hours ago regarding this issue. Sales have been captured during this time however they have obviously not been posted.

    He also stated that they are expecting to resolve the issue by this evening but with no definitive estimated time of completion. Personally I will be checking my stats frequently and following up tommorow.

    Hudoo -> are your sales posted now?

  19. #19
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    pexcornel,

    As of 11:47am PST my sales have not been posted.

  20. #20
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    Interesting.
    I have some sales from 29.30.31.1. but all with the date of 2.01
    So I guess I should have more sales.
    Lets wait.
    There are various problems, not only at Lnkshare, some ISP have problems in USA and Asia. Many sites hosted at ICDSoft are down.

  21. #21
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    Funny you mentioned ICDSOFT. I have a few hobby sites hosted with them and all are down. Just a little bump to roll over into a prosperous 2007.

  22. #22
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    looks like stats are updating for jan1-2

  23. #23
    Moderator MichaelColey's Avatar
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    Mine looks like it is caught up now.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  24. #24
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    Sales still not updated here. Linkshare needs to be proactive about this and send an email to affiliates explaining the outage and especially apologize to the affiliates using PPC. This is pathetic

  25. #25
    Full Member RickPlmr's Avatar
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    Agreed - this is ridiculous.

    Looking at an individual item report for Wirefly, I see the two orders from back on Dec 21 and Dec 30 that are both still "pending". So how long is it going to take? Wirefly? ... Hello? .... Anyone home?

    Thursday 21-DEC-2006 09:42 Wirefly (InPhonic) "Pending" Motorola RAZR V3 Black $0.00 1 59966598_1

    Thursday 21-DEC-2006 19:36 Wirefly (InPhonic) Completed Motorola RAZR V3 Black $100.00 1 59966598_1

    Saturday 30-DEC-2006 20:19 Wirefly (InPhonic) "Pending" Motorola RAZR V3 Pink (Camera Phone) $0.00 1 60024760_1

    Report Totals: 3 *** *** $100.00 3 ***

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