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January 8th, 2007, 02:27 PM #1
January 8th, 2007, 02:32 PM #2
January 8th, 2007, 02:35 PM #3
- Join Date
- January 18th, 2005
That's the first time I'm seeing this:
"Currently some clients are experiencing reporting delays in the CJ Account Manager™."
Does it mean we don't have all the same tracking and reporting? The old joke about the good and bad server is coming back.
By the way, I must be on the right server. I had sales all morning long, the last ones reported on 8-Jan-2007 11:00 PST
So, it seems no delay for me but ...
January 8th, 2007, 02:45 PM #4Originally Posted by Zeus
Yeah, noticed that too. I seem to be getting sales fine this morning/afternoon. It's likely a few servers are being bad - who knows.
January 8th, 2007, 02:48 PM #5
It seems to be affecting just some merchants. Some of mine look fine. Others don't appear to have reported for a couple days.
January 8th, 2007, 03:06 PM #6
I find that it usually catches up quickly.
January 9th, 2007, 11:09 AM #7
One of my merchants just sent me the explanation that CJ gave them:
Cj was getting slammed over the weekend with merchants batching in their cancel/return files before the 10th of the month cut off.
1) Most merchants work Monday through Friday. They're not going to be sending cancel/return files over the weekend.
2) If there are so many cancellations and returns that it bogs down the entire system for days, there's a much bigger problem than delays. It's just not true.
January 9th, 2007, 11:52 AM #8
I think you've hit the nail on the head here Michael . There is definitely something going on here other than a reporting delay, and they are not admitting it. Not that I would expect them to of course!
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