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January 8th, 2007, 02:27 PM #1
January 8th, 2007, 02:32 PM #2
January 8th, 2007, 02:35 PM #3
- Join Date
- January 18th, 2005
That's the first time I'm seeing this:
"Currently some clients are experiencing reporting delays in the CJ Account Managerô."
Does it mean we don't have all the same tracking and reporting? The old joke about the good and bad server is coming back.
By the way, I must be on the right server. I had sales all morning long, the last ones reported on 8-Jan-2007 11:00 PST
So, it seems no delay for me but ...
January 8th, 2007, 02:45 PM #4Originally Posted by Zeus
Yeah, noticed that too. I seem to be getting sales fine this morning/afternoon. It's likely a few servers are being bad - who knows.
January 8th, 2007, 02:48 PM #5
It seems to be affecting just some merchants. Some of mine look fine. Others don't appear to have reported for a couple days.
January 8th, 2007, 03:06 PM #6
I find that it usually catches up quickly.
January 9th, 2007, 11:09 AM #7
One of my merchants just sent me the explanation that CJ gave them:
Cj was getting slammed over the weekend with merchants batching in their cancel/return files before the 10th of the month cut off.
1) Most merchants work Monday through Friday. They're not going to be sending cancel/return files over the weekend.
2) If there are so many cancellations and returns that it bogs down the entire system for days, there's a much bigger problem than delays. It's just not true.
January 9th, 2007, 11:52 AM #8
I think you've hit the nail on the head here Michael . There is definitely something going on here other than a reporting delay, and they are not admitting it. Not that I would expect them to of course!
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