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January 23rd, 2007, 03:35 PM #1Backup Procedures!
Several affiliates that use another company learned this am that the company had a burglary and several servers were stolen resulting in loss data. The owner had done onsite backups but the server with the backups were stolen. He had not done an offsite backup since 11/25/2006.
Can you let us know what are your backup procedures.
January 23rd, 2007, 05:14 PM #2
- Join Date
- January 12th, 2007
sry, didn't see this was for asif.
January 23rd, 2007, 05:57 PM #3
He's at the Summit.
January 23rd, 2007, 07:09 PM #4
I received your orignial post. The other company lost:
"1. All new affiliates after 11/25/06 are lost.
2. Template styles are lost.
3. All affiliate IDs settings / changes after 11/25/06.
4. All support tickets.
5. Merchant relationship after 11/25/06 are lost.
6. URL schema settings are lost
7. Netshop and any new merchant after 11/25/06 are lost.
maybe more... "
Almost two months of work on the site that I use this company for is lost. I will have to start over again but plan to incorporate GoldenCan in the other company's place.
Before I start, I want to know what Asif does to protect all of us.
January 25th, 2007, 11:18 AM #5
- Join Date
- May 30th, 2005
We appreciate your concerns.
We have been using the same, very well respected, hosting company for nearly 6 years. All servers are located in secure data centers.
All GoldenCAN data is backed up onsite daily, while information that we deem most important to us and our patrons is backed up several times a day both onsite and offsite.
GoldenCAN has taken all precautions available to us in order to reduce the possibility of having information lost or stolen. Though we cannot anticipate or prevent all disasters from occurring, GoldenCAN feels that it has positioned itself to be at a very high level of security.
January 25th, 2007, 12:30 PM #6
just so everyone reading this gets it perfectly clear, GoldenCAN's competitor had a problem, not GoldenCAN - so some affiliates wanted to ask GoldenCAN now if they take reasonable and thorough precautions to prevent data loss. nothing's happened at GoldenCAN.