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  1. #1
    Member Core's Avatar
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    NewEgg.com Batch Updates
    Hi All,

    I joined the NewEgg affiliate program at Commission Junction and just noticed that they batch process sales. I have no problem with batch processing sales or even not approving transactions for a month to make sure there are not returns. I do have a problem with a merchant not updating sales numbers in over a month. According to the merchant info at CJ the last batch update was January 16th, 2007. That was over a month ago.

    Has anyone had any recent sales show up? Did they just not update the date of the last update? I have links up and would like to know if I should pull them.

    Thanks!

    Core

  2. #2
    Moderator MichaelColey's Avatar
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    Sometimes merchants report sales in real-time, but do reversals or some specific transactions in batches. I don't work with NewEgg.com yet, but I suspect that's probably the case here. Surely someone would be complaining if they hadn't reported in over a month.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  3. #3
    ABW Ambassador Snib's Avatar
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    Newegg reports in real time every hour. Not sure what the batch is for.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  4. #4
    Full Member
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    Newegg batches reversals, for sure. Had a bunch come through today, covering what looks like a 2 week span in early January.

  5. #5
    MasterMike HardwareGeek's Avatar
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    Me takes the time to say I love NewEGGs affiliate program.

  6. #6
    Roll Tide mobilebadboy's Avatar
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    I love NewEgg, will always do my first shopping there.

    I was excited to see they did eventually start an affiliate program.

    But after a quick glance they can keep their 1-2%.

    Shawn Kerr (.com) | Disney World | SEC Football

  7. #7
    Member Core's Avatar
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    Thanks for all of your input guys! I thought it seemed a bit odd given their stats but wanted verification.

  8. #8
    Affiliate Manager
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    September 28th, 2006
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    Newegg.com Batch Files
    Core,

    I am glad that you raise this issue. Not many people know what goes on. But here's the official word.

    I generally do 2 batches a month for the previous, on the 15th and the 30th. Sometimes, if the batch files errors out on CJ's side we will only submit once for that month.

    I will start doing 3 batches a month, once every 10 days. Please let me know if this works for you.

    Michael Ngo
    Affiliate Marketing Manager
    Newegg.com

  9. #9
    Moderator MichaelColey's Avatar
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    Are those batches for orders, or for reversals? You report orders in real-time, right?
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  10. #10
    Affiliate Manager
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    September 28th, 2006
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    No, it would take approximately 1 hour for orders to show up on Commission Junction. Batch files are for reversals only.

    Michael Ngo
    Newegg.com

  11. #11
    Member Core's Avatar
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    Why the long wait between batch files?

  12. #12
    Affiliate Manager
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    September 28th, 2006
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    Reversals are not automatically processed by Commission Junction. It's a long process for us here to generate all the reversals and then format them for CJ.

    Michael Ngo
    Newegg.com

  13. #13
    Member Core's Avatar
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    Michael,

    Thanks for responding so quickly and for representing NewEgg.com at abw! I got my first Newegg sale today. Commission was only .21 but it's a start!

    Core

  14. #14
    Affiliate Manager
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    September 28th, 2006
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    Hey Core,

    I'm always here for all the affiliates. I'm especially happy that you got your first sale today. Thank you for raising this issue. Input like this helps me make our affiliate program better for everybody.

    Michael Ngo
    Newegg.com

    PS. Thank you to everybody for your input. ABW is the best.

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