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  1. #1
    ABW Ambassador
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    Linkshare Reports
    Just checked my "sales and activity" and its blank. But my "individual report" looks good.

    Stock market futures are down over 100.

    It seems things will be very difficult today.

  2. #2
    15 years and counting
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    My "sales and activity" reports never look too good the first day of the month. It will catch up later today or tomorrow.

  3. #3
    Web Ho - Design B!tch ~Michelle's Avatar
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    Sales and Activities is totally screwed up.

    If you choose a time from of feb 1 through march 1 for example, it comes up blank.

    Something is goofy somewhere.
    ~Michelle
    "All I ask is a chance to prove that money can't make me happy."
    "Work to become, not to acquire." -- Confucius

  4. #4
    15 years and counting
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    Update.
    My "Sales and Activities" report from feb 1 to mar 1 comes blank, too.
    I've plenty of sales reported in the "Individual Item" Report for the same period.
    None for March.
    I'm talking of the old reports, not SynergyAnalytics.

  5. #5
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    Same, was just trying to check last month and blank.

  6. #6
    Web Ho - Design B!tch ~Michelle's Avatar
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    I'm using old reports too.
    ~Michelle
    "All I ask is a chance to prove that money can't make me happy."
    "Work to become, not to acquire." -- Confucius

  7. #7
    ABW Ambassador CathyM's Avatar
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    Mine are blank too. Amazon reports were a little goofy too, showing more than my sales for this month (I didn't totally investigate but I think it has to do with their switch from quarterly to monthly reports and there was an end of the month bug). And my Yahoo home page wouldn't come up for a while but it's back up now. I think it's going to be a quirky day.

  8. #8
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    Good Ole ABW - I am having the same problem with blank Sales and Activity reports in Linkshare. My first course of action? Come to ABW to see if anyone is talking about this. Thanks everyone!

  9. #9
    Chick with Brains Tracy's Avatar
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    Even if the reports were working, they wouldn't be correct as we figured out in the Payment Confusion thread.

    As for Amazon, I had the same problem. For some reason today's number on the summary page reflect Quarter to Date totals. However, if you go to the actual report in "earnings report" the amount and commission rate is correct for February 28.

  10. #10
    Moderator MichaelColey's Avatar
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    I ran my Sales & Activity (Estimated) report for 2/1 - 2/28 earlier today, and it was fine. Maybe it's fixed now?
    Michael Coley
    Amazing-Bargains.com
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    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  11. #11
    15 years and counting
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    It's still not working for me. Blank report.
    BUT, my Sales & Activity (Estimated) report for 2/1 - 3/01 is OK.
    So, what's going on?
    Are they going to drop our old reports one after the other, without telling anybody?

  12. #12
    Moderator MichaelColey's Avatar
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    They might still be doing the calculations on the S&A report or maybe something went wrong with it. Sometime shortly after the first of the month, they always do the tier calculations and update S&A to reflect tiers hit instead of the baseline.
    Michael Coley
    Amazing-Bargains.com
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  13. #13
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    Estimated reports "appear" to be working for me as well.

    It would be nice if LS would let us know on their website when reports aren't available and when they will be fixed. And what the status of other reports are.

    Or it would be nice if the LS rep would check in with us when things are amiss.
    Although I'm sure that still would leave a lot of affiliates in the cold.

  14. #14
    ABW Ambassador
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    I get a blank report for any date range that I enter for the "Sales and Activity Report."

    The Sales and Activity Report (Estimate Earnings) seems to be OK.

  15. #15
    ABW Ambassador LinkShare Moderator's Avatar
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    Hi All,
    I am not sure what happened to the Sales and Activity report. I have notified our tech team and was able to replicate the issue. I will let you know once I know more.

    Ranae

  16. #16
    The "other" left wing davidh's Avatar
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    Broken here too. I'm not going to worry about it, since they can't seem to find a way to send my commission checks to me anyway.
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  17. #17
    Moderator MichaelColey's Avatar
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    The workaround is to use the Estimated report. It's working fine.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  18. #18
    ABW Ambassador La_Valette's Avatar
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    blank sales and activity report here too...
    Kids, you tried your best and you failed miserably. The lesson is, never try. -- Homer Simpson

  19. #19
    ABW Ambassador
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    I also have the problem...
    Hosting Discounts from Professional Rates Hosts - Deals and Coupons on Domain Names from GoDadday, Namecheap, Domain.com and more top registers.

  20. #20
    ABW Ambassador LinkShare Moderator's Avatar
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    All,
    We are currently experiencing a problem with the Sales and Activity Report in the Interface Reporting System. Transaction reporting is not affected. If you need to run a Sales and Activity Report, please use SynergyAnalytics.

    To view monthly sales data, simply click on any month on the Network Transaction Historical Trend Analysis (the box in the lower right corner of the main SynergyAnalytics page). The merchants listed in this report are hyperlinked so you can see daily transaction data including impressions, clicks, sales, orders, and commissions.

    At this time, I do not have an ETA on when the report will be up again.

    Ranae

  21. #21
    ABW Ambassador LinkShare Moderator's Avatar
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    All,
    The Sales and Activity Report is now working in the Affiliate Interface Reporting System.

    Ranae

  22. #22
    Chick with Brains Tracy's Avatar
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    I ran a report for yesterday at LinkShare and it showed no sales.

    So I tried running reports in SynergyAnalytics. It says that I had one sale of two items yesterday for a NEGATIVE $9.80 commission. It does not list the items in the returns column. The items are listed in the sales column.

    Are you sure reporting is working?

  23. #23
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    Quote Originally Posted by Tracy
    I ran a report for yesterday at LinkShare and it showed no sales.
    Are you referring to the Sales and Activity Report? Mine shows plenty of sales for 3/1. Have you tried one of the other reports? How about Individual Items?

  24. #24
    Chick with Brains Tracy's Avatar
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    Get all zeros for sales at LinkShare for all reports (except impressions and clicks show data).

    Still getting 2 items sold for a negative amount at SA.

    I tried to attach a screen shot, but the board won't let me do it. It says:

    # of Orders = 1
    # of Items = 2
    # of Cancelled Items = 2
    # of Net Items = 0
    Sales = -$139.98
    Commission = -9.80

    Okay, I didn't see the cancelled items the first time. But still. 2 - 2 = 0 for a negative $9.80 commission. How does this make sense?

  25. #25
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    Was the sale commissioned in February and cancelled in March? If so, that would result in the negative you are seeing.

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