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  1. #1
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    Merchant Timespan Reports Question
    Brian, little confused on the reports. I was checking and Intelliflix wasn't listed and now it is. It says X amount of sales next to the merchant in the list. But when I run report, nothing shows up for sales.

    Even checking some others like Checks Unlimited.

    In the list it will say Checks Unlimited with xxx total sales and when I run a report it's only showing 2/3 of the number of sales.

    Bonzai Boy with xxx total sales and it doesn't even show up for me when I run a report.

    Stuffed Ark, half showing.

    Some merchants match up, there are more that are just off.
    Last edited by Trust; March 14th, 2007 at 10:52 AM.

  2. #2
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Trust,

    PM or email me the query that you were running and I'll troubleshoot for you...
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  3. #3
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    For example, I login and click Merchant Timespan

    then there is a list of merchants where you can scroll thru.

    I see:

    # 962: Bonsai Boy of New York with 12 total sales.
    # 3643: Stuffed Ark Corporation with 21 total sales.

    Then by Order Report by - Number of Sales
    I go up and pick a Start and End Date. End date I use today, Start date I just picked 01/01/2002

    I hit Refresh Report

    In that report it says Stuffed Ark 9 sales
    Bonzai Boys 0 sales

    I highlighted each merchant and ran the report for each one.

    I also ran a report and picked All Merchants. Got the same thing.

    Maybe somebody else can run the same thing as I just outlined to see if they're getting the same.

  4. #4
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Trust,

    I'll check it out... In general though, You'll probably want to use more recent dates than 2002 as this method of stats started after that....

    Prior to the timeperiod when each merchant began using these stats, you won't get results... In the case of StuffedArk I believe that was sometime in 2004 but don't quote me on that.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  5. #5
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    I tried different start dates, same thing. Just changed the 2002 to 2003, 2004, 2005 etc.. I picked an early date as I didn't want to miss any sales I might have gotten in those earlier years.

  6. #6
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Trust,

    They likely just didn't have or no longer have those stats from back that far....

    I can probably put together a listing that shows when the earliest date is for an individual merchant...
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

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