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  1. #1
    ABW Ambassador buy_online's Avatar
    Join Date
    January 18th, 2005
    Richmond, VA
    Angry Surplus Computers Out of Business?
    Alarming lack of response...

    After placing an order last week, I received my confirmation email (from their shopping cart ( Now they have my money.

    Waiting until Monday, and not receiving a ship notification, I began sending emails to their three published email addresses. Five in all, with NO response.

    Beginning Monday evening, I started calling them. I left messages at all of the "choices" in their system. Four choices, times two messages each over the last 48 hours. NO response.

    To recap:
    No Product
    No replies to email
    No replies to telephone calls

    I am alarmed at a company that had done well for me in the past (both as a supplier and merchant). Doesn't bode well. Time to re-evaluate links on my sites.


  2. #2
    ABW Ambassador
    Join Date
    January 18th, 2005
    Nunya, Business
    Not sure, on their home page they have:

    Our Retail Store Is Now Closed
    Local Will Call Coming Soon

    whatever that means

  3. #3
    ABW Ambassador newestuser's Avatar
    Join Date
    February 14th, 2007
    I ordered last week, and just got the shipping notification today, so they're still in business, just slow.

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