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  1. #1
    Newbie mel0dy's Avatar
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    Unhappy Does 0.1 % per sale sound normal?
    Hi,
    I'm writing because I was wondering if 0.1% per sale sounds like a normal commission. I recently made a couple of sales for this merchant only to realize that my commission would be $0.06 or something like that. Honestly, that commission doesn't look right to me... I thought It should probably be 10% so I contacted the merchant, but still (two weeks after) I haven't heard back. Do you think is a mistake and if yes what should I do about it? If it's not then I'm just gonna quit their program because it doesn't worth it.
    (and no I didn't notice when I joined the program!)
    Thanks
    Katrina

  2. #2
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    Whoa, that looks like it should be 10% instead. Actually they say:

    "Earn 25% on each order and with our high conversion rate know that the check will soon be in the mail."

    So I would contact Brian about it too.

    Also check that EPC graph (EPC 100 View Trend) Around 5/6 is just dropped from the sky. Something ain't right. The 7 day EPC has been flatline since then. And back in April looks like some issues too.

  3. #3
    Newbie mel0dy's Avatar
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    Exactly! They do say that!
    You know I'm not really experienced and this is my first time in this forum so who is Brian?
    Thanks!

  4. #4
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    Brian from SAS, he'll probably see this thread but I'll message him just to be sure.

  5. #5
    Believe knight01's Avatar
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    I'd say it was a mistake by the merchant, but it looks like it started around the 1st of May.

    They should have noticed something in the account by now and corrected it.

    Brian owns SaS, he'll see the thread eventuallly. But you can also open a support ticket in SaS, in the upper right corner click the "Need Help, Click Here".

  6. #6
    Believe knight01's Avatar
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    ooops, sorry, looks like I type too slow.

  7. #7
    Newbie mel0dy's Avatar
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    Oh OK! Thank you very much! I tried to pm Brian but I don't enough posts yet to be able to do it...
    Thanks again
    Katrina

  8. #8
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    I went ahead and PMed him about it and also what knight01 said about opening up a ticket. Might not be till Monday tho before they take a look at it.

  9. #9
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    Around 5/6 is just dropped from the sky. Something ain't right.
    Taken with the fact that they didn't respond to Melody's email, it sounds like that "something" is in their bank account. Namely, it's probably empty!

    It shouldn't even be possible to enter a .1% commission into the interface. That's just TOO pathetic for words. They'd have to be selling jet planes to make that percentage worthwhile!

    Since that's such a record for cheapskateism, it just may be a mistake. But...they didn't respond to the email. Perhaps greed got 'em, after they saw their SAS bill drop so much

  10. #10
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    Up top it says 0.10% below it says 0.1 % Per Sale

    http://hsc.uwe.ac.uk/numeracy/percentages/techeg16.asp

    Goodbulbs says 10.00% up top and below it's 10% with no decimal.

  11. #11
    Resident Genius and Staunch Capitalist Leader's Avatar
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    That page you linked to has instructions for converting a percentage into a decimal. Problem is--it shouldn't be converted. So if they say .10 that's indeed a 10th of a percentage point.

    In the merchant interface, for 10% commish you just put in "10" and select "%" from the dropdown...SAS's system does the rest.

    So if they put .10 in there, that's calculated as a 10th of a percent, not .10 per dollar.

    Goodbulbs says 10.00% up top
    Yeah, but the decimal is after the 10, not before it.
    There is no knowledge that is not power. ~Hemingway

  12. #12
    Newbie mel0dy's Avatar
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    Thanks guys for your responses. Maybe I should write them again... and it's not about the money (it would have been like $5 or so) it a matter of what is the right thing! They could write me back saying you know "that's what we pay, sorry" or "it's a mistake and we're working on it"
    In any case, I'll give it another try Monday morning.
    webworker, 10% = 0.10 but in that case is 0.1% = 0.01

  13. #13
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    Right, .01 - 1%. But if you look at the "about" page on that site you kind of get the feeling that the guy might have been in a slightly confused state.

    There's an 800 number, maybe try calling that.

  14. #14
    Newbie mel0dy's Avatar
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    Quote Originally Posted by webworker
    if you look at the "about" page on that site you kind of get the feeling that the guy might have been in a slightly confused state.
    Oh there is definitely some confusion here!

  15. #15
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    .1 percent definitely doesn't sound right I will investigate this and see if perhaps the merchant intended 10%, etc...
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  16. #16
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    I wonder if he meant a tenth of a percent at the moment. Seems he likes to party a lot

    http://www.palmercash.com/company.asp

  17. #17
    Full Member clyderose's Avatar
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    hahaha thats a pretty rocking about us

    Nice find Webworker!
    [B][URL=http://ablogfullofgames.blogspot.com/]Blog Games[/URL]
    [URL="http://fractalenlightenment.blogspot.com"][COLOR="Red"]Our Blog[/COLOR][/URL][/B]

  18. #18
    Newbie mel0dy's Avatar
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    Quote Originally Posted by webworker
    I wonder if he meant a tenth of a percent at the moment. Seems he likes to party a lot

    http://www.palmercash.com/company.asp
    Hahaha...I know....
    Thanks Brian!

  19. #19
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    What came of this?

  20. #20
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    Quote Originally Posted by Snowman
    What came of this?
    Palmer is still sleeping it off.

  21. #21
    Newbie mel0dy's Avatar
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    I wrote them again yesterday and they haven't answered yet. I'll give them a week and then I'll just remove them from my merchants...there's nothing else I can do...

  22. #22
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    Brian, any update?

  23. #23
    Believe knight01's Avatar
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    My guess would be at this point the merchant knows the payout is .1% or a penny per $10 of sales. This is entirely their right, and not sure Brian really can do anything about it.

    To my knowledge there is no 'minimum' commission to an affiliate. (I'm sure SAS has a minimum they require, but that is irrelevant to us as affiliates)

    The only thing about it that really bothers me is in the program description it reads:
    "Earn 25% on each order and with our high conversion rate know that the check will soon be in the mail."

    That implies that the merchant at one time at least paid a 25% commission. So, some affiliates probably signed up under those terms. At some point the merchant changed the amount of the payout, perhaps more than once, but didn't update the description. I'm willing to bet that the merchant didn't notify the affiliates about the change in terms.

    What would be nice, if it is possible, is for the SAS system to trigger an automatic email to all program affiliates each time a merchant makes a change in the terms or payout of a program. It doesn't need to be detailed, simply say something like; "X merchant has made a change to the terms of their affiliate program, please log in to review the changes". This way the affiliates know immediately when something has happened that may affect them. Although, affiliates should be on the look-out for these situations, sometimes little things slip by and a courtesy email from the system would be appreciated.
    Last edited by knight01; May 23rd, 2007 at 08:06 PM. Reason: edit for spelling, I'd be dangerous if I could just spell...

  24. #24
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    What can be done is to make sure the description matches the terms. If it says 25% in the description, it should say that in the terms otherwise it's misleading.

  25. #25
    Resident Genius and Staunch Capitalist Leader's Avatar
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    To my knowledge there is no 'minimum' commission to an affiliate.
    I don't think there is either, but there should be--a "commission" like this is beyond ridiculous.
    There is no knowledge that is not power. ~Hemingway

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