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  1. #1
    Newbie
    Join Date
    May 24th, 2007
    Posts
    1
    3 emails, 1 support ticket, no reply, problem since five months.
    I've been waiting for my January payment since, well, January. Support are aware of this problem, but now you appear to have started ignoring my emails. I've sent three over the past two weeks, and opened a support ticket, yet no response whatsoever.

    This isn't for a huge sum, just a few hundred dollars, but surely it's common courtesy to at least reply?

    Fortunately the merchants I promote run programs with other networks, so I'm swapping my links out for those. But I would like to be paid the money owing, and I would like a reply to my messages.

    Regards,

    Henry

  2. #2
    Full Member
    Join Date
    January 18th, 2005
    Location
    Texas
    Posts
    309
    Hi Henry,

    Sorry for the trouble. This does not sound like ShareAsale so I hope you don't give up on them but I can understand your frustration with unanswered emails.

    Good Luck!

  3. #3
    Affiliate Network Rep
    Join Date
    December 13th, 2006
    Posts
    11
    Henry- can you private message me your user ID, I'll take a look into this for you.

  4. #4
    The slot machine that IS paid! Billy Kay's Avatar
    Join Date
    January 18th, 2005
    Location
    Small Town in Tennessee
    Posts
    5,226
    Nate - Henry can't PM yet - he only has one post

  5. #5
    ABW Ambassador 2busy's Avatar
    Join Date
    January 17th, 2005
    Location
    Tropical Mountaintop
    Posts
    5,636
    I'd be surprised if Nate could either, he's only got one post too.

  6. #6
    Pimp Duck popdawg's Avatar
    Join Date
    January 18th, 2005
    Location
    Take off eh?
    Posts
    3,249
    Who's Nate?
    ================================================================
    Been away, now I'm back. Not as much, but I'm back & starting from scratch. Where I was, was fantastic. Where I am now, less so. Things have changed, become harder. So have I. Game ON!!!
    ================================================================

  7. #7
    Affiliate Network Rep
    Join Date
    December 13th, 2006
    Posts
    11
    Billy -

    Thanks, I totally forgot about that. Henry, if you see this, send me an email at nate@shareasale.com with your username.

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