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May 25th, 2007, 01:07 PM #1
Rugs USA - News
- Join Date
- August 31st, 2006
We would like to update the community on the company. We have recently discontinued our relationship with ARC but intend to keep the SAS account active.
We have also noticed many affiliates going against our terms and bidding on cpc words using our brand which is against our policy.
Any accounts that are found doing this will automatically get terminated.
If you have any questions feel free to contact us.
May 25th, 2007, 04:08 PM #2Originally Posted by Rugs USA
May 25th, 2007, 04:24 PM #3
- Join Date
- January 18th, 2005
- Los Angeles
Rug person, that would be silly to terminate what might be high producing affiliates *immediately* if you didn't disclose any terms - which you should have done right away.
If you want to maintain good, profitable relationships, do as Donuts suggested and also make sure to send out an email letting people know. Why lose what might be some of your best people over lack of communication?
May 25th, 2007, 10:07 PM #4
Thread seems kinda out of place now that you have severed with ARC.
May 29th, 2007, 10:25 AM #5
We were on vacation and did not get a chance to post to this thread on the 25th, our apologies..... i will close this thread after my response below ... no further comment needed.
As the post history will show here on ABW, this program kicked off to an amazing start, hitting close to 100K per month in a short 3 months. Somewhere after that time, there was a shift in the "affiliate mindset" with RugsUSA and the rules of the game started to change. Rules and merchant behavior we don't engage in ...
We were not comfortable with the suddenly high reversal rate, voided sales and the demands to "terminate" high performing affiliates. Some of you have been deactivated from the program, understand it was not our decision and was not done by us.
When we feel the level of trust in a relationship drops, it's time for us to part ways .... we wish RugsUSA much success with their program going forward.Andy Rodriguez Consulting, Affiliate Program Management and Consulting Services, Since 2001
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