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  1. #1
    Verbosely Virtuous Mutt spacedog's Avatar
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    Some balances have dropped
    Yesterday the locked transactions from all of my merchants except two dropped into Current Balance. Did anyone else have this drop happen so early, and yet you're seeing some of them still sitting in "locked" status? [holy cow, look at the unintended alliteration in that sentence!]

    Usually the balance drop happens for all my merchants at about the same time, so I'm a bit concerned that the two non-dropped merchants have not paid up. Or maybe CJ is now doing this in stages.

  2. #2
    Grandma broke her coccyx! Uncle Rico's Avatar
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    Just yesterday, I logged into CJ and saw that my balance was up about $60. I was pretty excited about that. A few hours later, I logged back in and the balance was back to what it was the day before, essentially $60 less. Not sure I know what happened there.

  3. #3
    Verbosely Virtuous Mutt spacedog's Avatar
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    What you've described, if you're referring to balances up at the very top of the page in Account Manager in CJ that go up and down around this time of each month, is an issue that is discussed in this sticky thread. It's a very annoying "bug" in how CJ's interface deals with migrations of balances from one section to another that usually sorts itself out within one or two days.

    My "Current Balance (June, 2007) --> Commissions" field, in Transaction Reports, is what I was referring to. I don't remember balances dropping to Current Balance as early as the 13th of the month in the past. I hope more are going to drop, or I'll have to contact these two merchants and I won't be very kind about it. There's no excuse for not paying out each month the money that your affiliates have rightly earned.

  4. #4
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    I think you should be patient .. I believe the balance drop to "current balance" is not complete yet. If it does not work it out within couple of days, then it is time to contact

  5. #5
    Verbosely Virtuous Mutt spacedog's Avatar
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    I'll try. IIRC, I've never seen it take more than 24 hours for all "locked" balances to drop (usually happens during the same afternoon). I'm not sure if CJ is doing something differently this month, but I'll give it more time. It's interesting that CJ's account interface was incredibly slow and crashy for most of the entire day yesterday. Far worse than I've seen it during other balance drops.

  6. #6
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    Quote Originally Posted by spacedog
    It's interesting that CJ's account interface was incredibly slow and crashy for most of the entire day yesterday. Far worse than I've seen it during other balance drops.
    I'm sure there was more to yesterday's problems than just "balance drop" related issues, becuase you couldn't get product links either. (That is ok today, so far.)
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  7. #7
    Moderator Nabz's Avatar
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    All of my locked commissions are closed. So why not send me check tomorrow, CJ ?

  8. #8
    Classic Rocker Mack's Avatar
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    So when do we get paid? Is it time to do this months "when do we get paid" thread?

  9. #9
    Verbosely Virtuous Mutt spacedog's Avatar
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    No. Start one yourself if you'd like. This thread is about possible deadbeat merchants.

  10. #10
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    Spacedog - It seems balance shuffle is going on again now. Hopefully you shall see all your locked drop to current balance

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