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  1. #1
    All Around Web Guy Cursal's Avatar
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    Question Printer Prints One Blank Page.....
    I have being trying to get my printer to work for the last 3 days....ugh!


    Printer is an HP 6110 All-In-One

    I have uninstalled it and reinstalled it
    I have updated the drivers
    I have Run all the self tests and they print the required info and test patterns
    I can get it to do a scan and prints fine
    I can do a photo copy and it print fine

    I CAN NOT print from
    the web
    text docs
    photoshop
    Illustrator
    Acrobat (PDF)
    When I try it only prints one blank page no matter how many pages are in the file.

    I have searched the web looking for a fix, but nothing turned up


    Anybody have any suggestions or thoughts on why it is doing this.
    Its making me crazy!
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  2. #2
    Moderator MichaelColey's Avatar
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    Here's a thread that might help:

    http://techrepublic.com.com/5208-623...sageID=2144735

    Basically, set it up as a network printer.

    And another workaround:

    http://www.annoyances.org/exec/forum/winxp/t1133418787

    In this case, installing a print driver for a different printer worked.

    I found these by Googling for: hp 6110 "blank page".
    Michael Coley
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  3. #3
    All Around Web Guy Cursal's Avatar
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    Thanks Michael,

    I found similar information in my search, but I was trying to avoid using ether of those two methods, (another I found was using a 3rd party program from soureforge.

    I think something may have happened when I got infected with the smitfraud.c-toolbar virus around the beginning of this month. (more on that here) and all the steps taken to get it out of my system might have foobar'ed something

    Alas, I am at the end of trying to figure out why and willing to try either/or & both methods...
    I'll start with the network workaround.
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  4. #4
    All Around Web Guy Cursal's Avatar
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    Update:

    First trial of setting the printer as a network printer did not work.

    I have been looking for an alternative driver, no luck so far....
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  5. #5
    ABW Ambassador Doug247's Avatar
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    Try this google search. First few results may help.

    http://www.google.com/search?source=...%22+Blank+Page

    Thanks,
    Doug

  6. #6
    MasterMike HardwareGeek's Avatar
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    Check what paper size you have set?

    I fix a lot of problems like this and it deals with the printer paper size being set to the leagal kind and the blank page is just the excess paper the printer thinks it has to eject.

    Also it can indicate dirty printer nosel, I'd run the calibration wizard etc again.

  7. #7
    All Around Web Guy Cursal's Avatar
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    Quote Originally Posted by simplistechs
    Try this google search. First few results may help.

    http://www.google.com/search?source=...%22+Blank+Page

    Thanks,
    Doug
    That is actually one of the queries I ran. The exact phrase with quotes.

    But thank you for you support
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  8. #8
    All Around Web Guy Cursal's Avatar
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    Quote Originally Posted by HardwareGeek
    Check what paper size you have set?

    I fix a lot of problems like this and it deals with the printer paper size being set to the leagal kind and the blank page is just the excess paper the printer thinks it has to eject.

    Also it can indicate dirty printer nosel, I'd run the calibration wizard etc again.
    Mike,

    Yep, checked that already and have re-run all the basic test that the printer lets me via the computer and from the printer contols/buttons. They all print fine, copy fine, scan fine.

    This is AB-SO-LUT-LY Baffeling

    I mean geez, I can't even find a substitute driver to install.
    It's obsolete on the web as afr as I can tell. And HP website says use windows to update the drivers. Am that hasn't worked either.

    Still looking for suggestions, ideas, farfeched or point to point logic
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  9. #9
    MasterMike HardwareGeek's Avatar
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    Uninstall the printer, remove any reference to it in your registry, using the same drivers you have now reinstall.

  10. #10
    All Around Web Guy Cursal's Avatar
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    Off to dig into the registry again. This always make me a little nervous, but I will have restore point set.

    What would I be looking for Mike?

    I have tried to uninstall and reinstall once before....

    I'm all ears.

    And Thanks for your support
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  11. #11
    All Around Web Guy Cursal's Avatar
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    Ok, this didn't work either:

    Uninstalled printer
    Used the find feature with the registry open and deleted all the printer files therein

    reinstalled the printer using Factory CD

    still getting a one blank page when trying to print from the above mentioned programs.

    going on day 5 with no printer.....man what the hell happened here......
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  12. #12
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    I've had that happen before with my HP printer. Sometimes blank pages and other times some weird text I've never seen/weird symbols. I think I just had to turn it off and turn it back on or just restart the computer. But it looks like your problem is worse.

  13. #13
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    Quote Originally Posted by Trust
    I've had that happen before with my HP printer. Sometimes blank pages and other times some weird text I've never seen/weird symbols. I think I just had to turn it off and turn it back on or just restart the computer. But it looks like your problem is worse.
    Just turning it off and back on may be on the right track, but actually disconnecting the power source for a minute may be what's needed.

    I learned this 15-20 years ago when I had an AT&T Merlin telephone system in my office. It went totally dead, and when I contacted a tech, he said before they come out, try to disconnect the power first. After a minute when I re-connected it, it worked fine.

    This also works for cable TV boxes, as I was told to do by a Charter Com. tech, and I've done it a few time since, to resolve a variety of wierd problems.

    I had a HP laser printer for a few years ago, and had nothing but problems with it. I had to reinstall time after time, and when it still didn't work, disconnecting usually did the trick.
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
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  14. #14
    All Around Web Guy Cursal's Avatar
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    I'm open to all suggestions.

    Tried the disconnect power for 5 mins.

    but no luck there either.....

    Thanks for the idea though.
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  15. #15
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    Just thought of one more thing: I seem to remember when I was dealing with these sorts of problems with my HP printer (which I finally resolved by buying an Epson), I was told, or read, that for the disconnect to have any effect, you had to both disconnect the printer power cable and disconnect the printer from the computer.
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
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  16. #16
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    Stick it in the freezer for a few hours That seems to solve a lot of problems with computer devices.

  17. #17
    All Around Web Guy Cursal's Avatar
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    Quote Originally Posted by AffiliateHound
    Just thought of one more thing: I seem to remember when I was dealing with these sorts of problems with my HP printer (which I finally resolved by buying an Epson), I was told, or read, that for the disconnect to have any effect, you had to both disconnect the printer power cable and disconnect the printer from the computer.
    I thought you might have had the scent on that one Hound, but again no success.
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  18. #18
    All Around Web Guy Cursal's Avatar
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    Quote Originally Posted by Trust
    Stick it in the freezer for a few hours That seems to solve a lot of problems with computer devices.
    Thanks Trust I needed that almost spit water on my keyboard when I read that
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  19. #19
    The Seal of Aproval rematt's Avatar
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    Cursal,

    This appears to be a common problem with that particular model. Just in case the freezer solution doesn't work I found this on another forum:

    re: HP printer "prints" blank page
    Friday, December 2, 2005 at 4:32 am
    Posted by xxxxxxxxx (6 messages posted)
    HP tech support came up with a workaround. Install a driver for a different printer, a HP Desk Jet 550C. It worked, but no one knows why the original drivers that had worked for a year, no longer do. Will probably reinstall everything, but not this week.


    You can find it at:

    http://www.annoyances.org/exec/forum/winxp/t1133418787

    I don't know if you've already tried the 550c driver or not but it's worth a shot. I would also suggest you get away from it for a little while and have a couple of shots yourself.

    Good luck.
    -rematt
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  20. #20
    All Around Web Guy Cursal's Avatar
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    Quote Originally Posted by rematt
    Cursal,

    This appears to be a common problem with that particular model. Just in case the freezer solution doesn't work I found this on another forum:

    re: HP printer "prints" blank page
    Friday, December 2, 2005 at 4:32 am
    Posted by xxxxxxxxx (6 messages posted)
    HP tech support came up with a workaround. Install a driver for a different printer, a HP Desk Jet 550C. It worked, but no one knows why the original drivers that had worked for a year, no longer do. Will probably reinstall everything, but not this week.


    You can find it at:

    http://www.annoyances.org/exec/forum/winxp/t1133418787

    I don't know if you've already tried the 550c driver or not but it's worth a shot. I would also suggest you get away from it for a little while and have a couple of shots yourself.

    Good luck.
    -rematt
    I can't find the 550c driver. Check post #4

    You got a link to download it? I want to try using it.
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  21. #21
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    Wonder if this will work?

    http://www.printcountry.com/drivers/...R_DOWNLOAD.htm

    Or second result:

    http://www.google.com/search?sourcei...r+drivers+550c

    Maybe some of the other sites.

  22. #22
    The Seal of Aproval rematt's Avatar
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    Quote Originally Posted by Cursal
    I can't find the 550c driver. Check post #4

    You got a link to download it? I want to try using it.
    Just checked HP's support for the driver and they state that it's already included in every version of Windows except Vista (which apparently doesn't support it).

    I just ran the add new hardware wizard on my XP machine and the driver is available there.

    If you no longer have it in your windows install then Trust's recommendations may be your best bet.

    Good luck!

    -rematt
    "I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant." - Richard Nixon

  23. #23
    All Around Web Guy Cursal's Avatar
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    Trust that site had the driver, just had to jump through some ad hoops to get it.

    Thanks Rematt, I found it as I was choosing the new driver I downloaded, but when choosing that driver my machine no longer recognizes the printer and removes it from my list in control panel-->Printers and Faxes

    I'm at a loss....
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  24. #24
    Super Dawg Member Phil Kaufman aka AffiliateHound's Avatar
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    You don't mention if you have ever tried calling HP.
    Since June 10, 2012 a vegan aarf but still writing the Hound Dawg Sports Blog
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  25. #25
    All Around Web Guy Cursal's Avatar
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    I have not, but I will give that a shot later today...
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