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  1. #1
    The slot machine that IS paid! Billy Kay's Avatar
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    Walter Drake - Just Keeps Getting Worse
    If you've been following the Walter Drake/Miles Kimball threads, you know they went from horrible... to somewhere well below horrible.

    I placed a test order yesterday - I ordered NINE baby booties for $75

    Order Number: W5192261
    Ship To:
    "me"

    1 Pers Baby Bootie Boy 7.99
    1 Pers Deluxe Baby Girl Bootie 9.99
    1 Pers Baby Bootie Boy 7.99
    1 Pers Deluxe Baby Boy Bootie 9.99
    1 Pers Baby Bootie Boy 7.99
    2 Pers Baby Bootie Boy 15.98
    1 Pers Baby Girl Bootie 7.99
    1 Pers Baby Bootie Boy 7.99

    Total $: 75.91
    ____________________________________________________________________________
    Order Recap:
    Net Product$: 75.91
    Shipping: 0.00
    Sales Tax: 0.00
    Grand Total: 75.91

    Guess what showed up on my Linkshare reports? Only SIX booties for $51

    Transaction Date Merchant Name SKU# Product Name Sales($) Quantity Session ID

    Thursday 12-JUL-2007 20:05 Walter Drake (Miles Kimball Company) 1007920 Personalized Baby Bootie Girl $7.99 1

    Thursday 12-JUL-2007 20:05 Walter Drake (Miles Kimball Company) 1007921 Personalized Baby Bootie Boy $7.99 1

    Thursday 12-JUL-2007 20:05 Walter Drake (Miles Kimball Company) 1007921 Personalized Baby Bootie Boy $15.98 2

    Thursday 12-JUL-2007 20:05 Walter Drake (Miles Kimball Company) 1006291 Personalized Deluxe Baby Boy Bootie $9.99 1

    Thursday 12-JUL-2007 20:05 Walter Drake (Miles Kimball Company) 1006290 Personalized Deluxe Baby Girl Bootie $9.99 1

    Report Totals: 5 *** *** $51.94 6 ***
    How is that even possible?

    What happened to the other three?

    Can someone manually remove items before sending the batch file to Linkshare?

  2. #2
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    BK, why are you still working with these companies?

    Let's face it, they're just not into you (or me, or any other affiliate for that matter.)

  3. #3
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    since you ordered everything personalized (it seems that way), perhaps they have not shipped everything yet, and the rest will be reported when shipped.

    just a thought

  4. #4
    The slot machine that IS paid! Billy Kay's Avatar
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    Rhea,

    2 items that have done VERY WELL for me over the years are the personalized baby booties and personalized p-e-n-c-i-l-s.

    (LOL - every time i type p e n c i l s the correct way, it automatically changes it to a graphic)

    WD and MK have the cheapest prices, which, for these 2 items, are the only thing that matters to the customer.

    Their s, for example, are $3.99 a dozen. Yes, I can get them elswhere... a dozen personalized s at personalizationMall are $14.98. Obviously, people want the cheaper ones.

    If I remove them, it would make a dent in my bottom line.

  5. #5
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    Oh well. Sucks when you're held captive by a lousy merchant with great products, doesn't it? Been there, done that.

    BTW, I dumped those two dogs last year. No regrets. I can't stand LS anyway.

  6. #6
    Merchant & ABW Ambassador
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    Quote Originally Posted by Billy Kay
    How is that even possible?

    What happened to the other three?

    Can someone manually remove items before sending the batch file to Linkshare?
    Initially I thought it was non-commissionable items? Then it can't be as it should show up in the ITEM SKU report for the others.

    As to "manually remove items", it is possible but the person need to have access to the order log files that is sent to LS. If they have a script to do it, that might be a diff Q. In my case, too much trouble as that is done by a diff dept (IT).

    BK, you might want to contact them or LS.

  7. #7
    The slot machine that IS paid! Billy Kay's Avatar
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    LOL Eric

    I think the WD Linkshare reps (Ben and Melissa) are not allowed to talk to me!

    Every time I email them, they forward my email to a LS employee in New York.

    Really!

    I haven't rec'd a single response from the 2 Chicago LS reps since they took over WD

    (Technically, I DID get an out of office responder from one, so I guess that counts as a response)

  8. #8
    ABW Ambassador
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    If you sell enough s and baby booties, getting 68% of your commissions is acceptable (not right - acceptable).

    I have a few merchants that I put up with, because the bottom line at the end of the month is quite good.

    However, I'm always looking to diversify and minimize them.

  9. #9
    The slot machine that IS paid! Billy Kay's Avatar
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    Thank you to the person who PM'd me and intervened... Ben just emailed he'd investigate

    I just hope the response isn't "It was a fluke thing". Every time I tell a network or AM about a tracking problem/test sale... the response is always it was a fluke.

    Well these flukes DO add up

  10. #10
    Merchant & ABW Ambassador
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    BK, Glad you are getting some where

  11. #11
    ABW Ambassador LinkShare Moderator's Avatar
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    Billy Kay,
    I did talk to the LinkShare rep and they are looking into why these sales are not showing up.

    Ranae

  12. #12
    The slot machine that IS paid! Billy Kay's Avatar
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    LOL - I don't think we reached the "where the hec is Renae - tell her to come and post" stage, but thanks

    Linkshare has been updated to show 9 booties and $75.91

    Thanks to all who helped

    But...

    The product links have mostly been going to a page that says "an error occured, please call in your order"

    I really can't be asked to put up product links and wondering if the customer was told to call in the order

    The generic banner link worked, but it short-changed on the commission

    So now, every time I get a sale, I'll wonder if it's the WHOLE sale

    Whatever the result of the investigation, it will have to be a lot more then "spin" for me to have enough faith to promote this merchant

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