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  1. #1
    Member
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    January 18th, 2005
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    70
    CJ's Performance Report Down?
    Anyone else having problems running Performance by Advertiser reports in the CJ interface today? For about 4 hours I couldn't get the report page to load, now it doesn't show the updated sales when it does load. Seems like it is stuck on data from 8-10 hours ago.

  2. #2
    Moderator Nabz's Avatar
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    August 24th, 2005
    Location
    VY Canis Majoris
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    1,751
    Yea, they are not updated. I noticed that too.

  3. #3
    15 years and counting
    Join Date
    January 18th, 2005
    Posts
    6,121
    "Commission Junction will perform regularly scheduled system maintenance on Tuesday, July 31 starting at 5:30 p.m. PST. This maintenance requires a system outage from 5:30 p.m. to approximately 6:30 p.m. PST. The CJ Account Manager™ will be unavailable during this time. Once the system is back up, both transaction and performance reporting will be delayed until approximately 9:00 p.m. PST. "
    It seems they are starting earlier.

  4. #4
    Newbie
    Join Date
    July 2nd, 2007
    Posts
    6
    everything (clicks, sales etc...) on my performance report are 0....

  5. #5
    Newbie
    Join Date
    June 8th, 2005
    Posts
    34
    Same here. 0 impressions and 0 transactions and the time is only 1:30pm (10:30am pst). According to the CJ message... the system outage is not suppose to take place until 5:30pm PST. Apparently they are having some other issue with reporting that began yesterday evening as my performance report for yesterday stopped updating early yesterday evening and as of now it still has not been updated.

  6. #6
    ABW Ambassador
    Join Date
    January 18th, 2005
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    2,511
    This is not related to the scheduled maintenance later today. When that occurs, you won't be able to access the Account Manager at all.

  7. #7
    The Seal of Aproval rematt's Avatar
    Join Date
    November 19th, 2006
    Location
    The Windy City
    Posts
    4,140
    Quote Originally Posted by Snowman
    This is not related to the scheduled maintenance later today.
    Just a normal day with CJ.

    -rematt
    "I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant." - Richard Nixon

  8. #8
    ABW Ambassador ticketguyz's Avatar
    Join Date
    January 18th, 2005
    Posts
    697
    Quote Originally Posted by rematt
    Just a normal day with CJ.

    -rematt
    All in all they've come a long way since a year or more ago when we had serious delays every few days it seemed. I don't understand the logging in issues we've seen for a while now, but it seems reporting itself has been very reliable (again, compared to the past).

  9. #9
    Full Member
    Join Date
    October 25th, 2005
    Posts
    214
    Is anyone having sales or transactions today? I had 2 early this morning but nothing since...

  10. #10
    Member dalton48's Avatar
    Join Date
    January 18th, 2005
    Location
    Grass Valley, Ca
    Posts
    88
    Same here.

  11. #11
    Member
    Join Date
    June 28th, 2007
    Location
    Seattle, WA
    Posts
    75
    will be updated tomorrow...hopefully
    I spoke with Customer Service today, they will have everything fixed by tomorrow morning. Yesterday's clicks and sales are now updated, someone probably tripped on the power cord and pulled it out of the socket, it's now catching up...slowly.

    Phil

  12. #12
    ABW Ambassador newestuser's Avatar
    Join Date
    February 14th, 2007
    Posts
    505
    i couldn';t even get in now.

  13. #13
    Resident Genius and Staunch Capitalist Leader's Avatar
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    January 18th, 2005
    Location
    Florida
    Posts
    12,817
    I can't get in now either. I thought their maintenence window was way too optimistic...

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