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  1. #1
    ABW Ambassador
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    For Those Who Have Kohls - Homepage Links
    Are they going to the right place? I've checked around other affiliate sites and some are and others are going where mine are going to here:

    http://www.kohls.com/main/home.jsp?map=true

    where there is a link to click which goes here:

    http://www.kohls.com/upgrade/webstore/home.jsp

    and I see upgrade in the url.

    So my primary homepage links are going to the first url-

    We're sorry. An error has occurred.
    Please click here to go to the Kohls.com home page. If your receive the same error message again during this visit, please contact Kohl's Customer Service toll-free at 866-887-8884.

    My clearance links that used to go to the clearance page go to the error page too. Can't seem to find the new ones.

  2. #2
    Mama in Charge Anne's Avatar
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    mine are currently going to the same place.

  3. #3
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    Yep, just checked. I checked Connie's (who I see reading) and hers is going to the new correct homepage.

  4. #4
    ABW Ambassador
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    Anne check your other Kohls links, I'm seeing some:

    Error 500--Internal Server Error
    From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
    10.5.1 500 Internal Server Error
    The server encountered an unexpected condition which prevented it from fulfilling the request.

  5. #5
    Mama in Charge Anne's Avatar
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    I have inactivated most of my links for now, as this is a Kohl's or Performics issue, will contact them tomorrow, thanks

  6. #6
    Mama in Charge Anne's Avatar
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    Quote Originally Posted by Trust
    Are they going to the right place? I've checked around other affiliate sites and some are and others are going where mine are going to here:

    http://www.kohls.com/main/home.jsp?map=true

    where there is a link to click which goes here:

    http://www.kohls.com/upgrade/webstore/home.jsp

    and I see upgrade in the url.

    So my primary homepage links are going to the first url-

    We're sorry. An error has occurred.
    Please click here to go to the Kohls.com home page. If your receive the same error message again during this visit, please contact Kohl's Customer Service toll-free at 866-887-8884.

    My clearance links that used to go to the clearance page go to the error page too. Can't seem to find the new ones.
    The newest links I have were added in July. I saw something a couple of days ago about a site upgrade on Kohls, so I am sure performics will have this fixed quickly I still have Kohls sales tracking for links landing on the error page, so all is good

  7. #7
    ABW Ambassador JudiMoore's Avatar
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    I got an email a couple of days ago that said the site would be down for an upgrade.

  8. #8
    The slot machine that IS paid! Billy Kay's Avatar
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    Dear Kohls.com Affiliate Partner,

    Please be aware that Kohls.com will be down for a few days for regularly-scheduled maintenance starting August 26. During the outage, there will be an "Under Construction" page where customers can sign up to be alerted when the site is back up.

    Customers will not be able to browse or purchase products during the outage. All referrals will be tracked through ConnectCommerce and credit will be given for sales that are completed during the standard cookie lifespan.

    Thank you for your cooperation.

    Sincerely,

  9. #9
    Mama in Charge Anne's Avatar
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    I have been at the happiest place on earth the past two weeks, so I missed all unfortunate news, haha! I am currently catching up!

  10. #10
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    I just checked my primary link for Kohls.com, and it looks OK.

  11. #11
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    Yep, links are going where they're supposed to go again. Missed that email, thanks.

  12. #12
    Mama in Charge Anne's Avatar
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    My main page are but all secondary pages are still going to error pages. I am sure they will update them soon though.

  13. #13
    The slot machine that IS paid! Billy Kay's Avatar
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    LOL - doesn't matter if the links are going where there're supposed to...

    They just sent an email saying tracking id down - that we should remove all links until we hear from Performics

  14. #14
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    Damn, not getting those emails.

  15. #15
    The slot machine that IS paid! Billy Kay's Avatar
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    Kohls.com tracking is down as a result of their site update last week. Kohl's is working to resolve this situation.

    We will sent out a follow up communication as soon as tracking is restored. Please remove all Kohls.com links and banners until then.

    Sincerely,
    The Kohl's Affiliate Team

  16. #16
    Action Jackson - King of the World
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    hmmm I havent seen this email either

  17. #17
    What's the word? Rhia7's Avatar
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    Quote Originally Posted by jackson992
    hmmm I havent seen this email either
    Billy must be special
    ~Rhia7 -- Remember the 7
    Twitter me

  18. #18
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    If you didn't receive our Kohl's email message:
    Some have mentioned that they did not receive the Kohl's Tracking is Down email. If you did not receive this message, please send an email to kohlsaffiliates[at]performics.com stating your email address. We will then check our settings and make sure your email address has not been blocked by our system and/or your messages are not bouncing back.

    Thank you!

    DoubleClick Performics

  19. #19
    The slot machine that IS paid! Billy Kay's Avatar
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    With all due respect, contacting Kohl's team is a waste of time - there's "no one home" there

    Last month, my PSC (Product Showcase Generator) links stopped working. Didn't even go to a default Kohls homepage - just an error message page.

    I emailed with "what's up"?

    Reply was a generic "must be using expired links"

    I replied the link is NOT expired - they never responded.

    I doubt I'll be putting Kohl's links back up

    Subject: Re: Kohl's August Secret Sale
    Date: Thu, 16 Aug 2007 14:49:20 -0700
    From: [me]
    To: ClientAffiliates <ClientAffiliates@performics.com>

    Dear Unsigned

    I wouldn't put my name to that response either.

    My question was about the product showcase generator. Performics shows
    it's still an active link.

    So I'll ask again:

    Even though Performics says it's an active link, none of my PSC links
    work. What's causing it?

    Billy

  20. #20
    Affiliate Network Rep
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    Billy,

    I apologize if you did not receive a response.

    In most cases, the reason why PSC directs to a link inactive page is because the link being used is incorrect. In order to use our advertisers on PSC, you need to build a link and use the 41000 number generated as the LID when building your showcase. If you are using a 41000 from a link that also includes your pubid or are using your pubid as the LID, the PSC will not work. Directions can be found on all PSC advertiser pages.

    I'd be more than happy to look into this further for you.

    Please feel free to send me an email with the PSC LID you are using and your pubid.

    Thank you,

    Jamie Ross
    jaross@doubleclick.com

  21. #21
    Mama in Charge Anne's Avatar
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    Is there any way to speed this process up? Doesn't Kohl's have a full time programmer who can insert some code to fix this? It has been almost a week. Thanks!

  22. #22
    Google Affiliate Network Rep Google Affiliate Network Moderator's Avatar
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    Kohls Tracking Is Back Up
    Kohls.com links and banners are now tracking again.

    Here are a few of the changes you'll find at Kohls.com:

    Enhanced Product Searching - Results can now be narrowed by size, color, brand or price so you'll find the perfect match in fewer clicks
    Improved Checkout Process - A simplified, quick and easy way to place orders
    Innovative Zoom Views - A zoom feature that really lets you see the detail
    Hundreds of online exclusives - Shop our even larger selection of must-haves sitewide featuring extended sizes in apparel and shoes, furniture and more

    We will be sending a follow up communication next week to update you on how commissions will be paid during the period that tracking was down.

    Thank you for your patience during the Kohls.com site upgrade.

  23. #23
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    Can confirm that. Logged in and see a couple of sales.

  24. #24
    The slot machine that IS paid! Billy Kay's Avatar
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    Jamie,

    I forgot if I responded to you - but there was no sense futzin' with the PSC while links weren't working.

    I'll look over the weekend.

    Thanks

  25. #25
    The slot machine that IS paid! Billy Kay's Avatar
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    Thank you for your patience
    I got 4 "thanks for your patience" emails today from 4 merchants

    Need to figure out how to monetize my "patience" - LOLOLOL

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