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  1. #1
    Newbie
    Join Date
    August 19th, 2007
    Location
    new york city
    Posts
    8
    Getting Support on SAS Site
    I have tried numerous times to open a support ticket on SAS. When I complete all the fields and hit "submit" it gives me an error indicating that I've left a field blank - which I have not. Does anyone have any advice? I can't see any other way to get help on SAS. A purchase via my website has not tracked and I need to get this straightened out.

    Thanks to anyone who can help!
    Rhonda B.

  2. #2
    AM Navigator Geno Prussakov's Avatar
    Join Date
    May 10th, 2005
    Location
    Washington D.C. Metro Area
    Posts
    11,798
    Quote Originally Posted by Rhondab
    Does anyone have any advice? I can't see any other way to get help on SAS...
    Phone?

    Geno

  3. #3
    http and a telephoto
    Join Date
    January 18th, 2005
    Location
    NYC
    Posts
    17,708
    Quote Originally Posted by Rhondab
    I have tried numerous times to open a support ticket on SAS. When I complete all the fields and hit "submit" it gives me an error indicating that I've left a field blank - which I have not. Does anyone have any advice? I can't see any other way to get help on SAS. A purchase via my website has not tracked and I need to get this straightened out.

    Thanks to anyone who can help!
    Rhonda B.
    Contact the merchant, not just Shareasale.
    Deborah Carney
    TeamLoxly.com BookGoodies.com ABCsPlus.com

  4. #4
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,657
    Rhondab,

    Send the info via email to shareasale@shareasale.com and we will open a ticket for you. Sorry for the trouble on the submit form, I will look into that and see what might be causing it.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  5. #5
    Newbie
    Join Date
    August 19th, 2007
    Location
    new york city
    Posts
    8
    Thanks everyone. I already contacted the merchant who said she emailed Share a Sale and hasn't received a reply (this was about a week ago). So, thought I'd pursue it on my end as well.

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